Outage in Omni Analytics
Slack Integration — Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Omni Analytics experienced degraded performance in Slack-based functionality for 7 hours due to an incident on Slack's end, affecting scheduled deliveries via Slack, AI Slackbot interactions, and Omni Support via Slack channels across all regions (EastUsa, Ireland, Australia, Canada). Omni's core infrastructure remained fully operational throughout the incident. The issue was resolved when Slack restored their services to normal operational levels.
We're aware of an active incident on Slack's end affecting Slack-based functionality in Omni. You may experience degraded performance with:
- Scheduled deliveries via Slack
- AI Slackbot interactions
- Omni Support via Slack channels
Omni's core infrastructure is fully operational. We're monitoring Slack's status page and will update this incident as it affects Omni functionality.
If you need to report an urgent issue please email us at support@omni.co.
Components affected
Omni Analytics EastUsa Omni Analytics Ireland Omni Analytics Australia Omni Analytics CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/28/2026 06:07AM
Slack is reporting: "Slack services have largely returned to normal operational levels. Messaging, Workflows, Apps, Integrations, APIs, and Connections have all been restored." We are now marking this resolved regarding Omni integrations with slack.
INVESTIGATING
18 days ago - at 05/27/2026 11:12PM
We're aware of an active incident on Slack's end affecting Slack-based functionality in Omni. You may experience degraded performance with:
- Scheduled deliveries via Slack
- AI Slackbot interactions
- Omni Support via Slack channels
Omni's core infrastructure is fully operational. We're monitoring Slack's status page and will update this incident as it affects Omni functionality.
If you need to report an urgent issue please email us at support@omni.co.
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