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Outage in Omni Analytics

Response slowness from OpenAI models

Resolved Minor
October 05, 2026 - Started 9 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

For approximately 3.7 hours, Omni Analytics users experienced intermittent slow or failed AI responses due to elevated error rates on OpenAI models from provider AWS Bedrock. Some requests failed entirely or stopped mid-completion during the incident. AWS Bedrock resolved the underlying issue, and Omni confirmed OpenAI models and AI requests were fully restored to normal operation.

We are currently investigating reports of intermittent delayed responses from OpenAI models in Omni. Our model provider AWS Bedrock is reporting increased error rates on OpenAI models at this time. We'll provide more information as soon as we have an update.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/05/2026 08:38PM

Our model provider, AWS Bedrock, has reported the incident as resolved. Our testing confirms that OpenAI models are available again and AI requests are completing normally.

IDENTIFIED 9 days ago - at 10/05/2026 05:57PM

Our model provider, AWS Bedrock, is currently reporting higher error rates for OpenAI models. Some AI requests may fail or stop partway through. We're monitoring and will update you when the issue is resolved on the provider's end.

INVESTIGATING 9 days ago - at 10/05/2026 04:59PM

We are currently investigating reports of intermittent delayed responses from OpenAI models in Omni. Our model provider AWS Bedrock is reporting increased error rates on OpenAI models at this time. We'll provide more information as soon as we have an update.

Latest Omni Analytics outages

Support outage - about 1 month ago
Server Timeout Errors - about 2 months ago
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