Outage in OMNILERT

Scheduled FTP Process issue

Resolved Minor

May 07, 2019 - Started almost 7 years ago - Lasted about 3 hours
Official incident page

Incident Report

Omnilert engineers are investigating issues connecting to/running scheduled FTP processes for CSV imports. This issue impacts scheduled/automated FTP imports only. (Messaging, portals, and other system functions are not impacted.) Impact on the system: Scheduled FTP pickups in the past 24 hours may not have retrieved CSV import files for processing by Omnilert. We will update this status message when more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED almost 7 years ago - at 05/07/2019 07:13PM

This incident has been resolved.

MONITORING almost 7 years ago - at 05/07/2019 04:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 7 years ago - at 05/07/2019 04:01PM

Omnilert engineers are investigating issues connecting to/running scheduled FTP processes for CSV imports. This issue impacts scheduled/automated FTP imports only. (Messaging, portals, and other system functions are not impacted.)

Impact on the system: Scheduled FTP pickups in the past 24 hours may not have retrieved CSV import files for processing by Omnilert.

We will update this status message when more information becomes available.

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