Outage in Omnisend
Sender domains missing DNS records from Email Provider
Resolved Minor
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Outage Details
Some brands may be unable to send campaigns due to missing DNS records. We are actively working to resolve this for all affected accounts.
You can manually verify records in the Omnisend app:
Store Settings → Sender Domains → "Verify Records".
Components affected
Omnisend Shopify Omnisend Email Omnisend BigCommerce Omnisend Campaigns Omnisend WooCommerce Omnisend PrestaShopLatest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/14/2025 09:07PM
The incident has been resolved.
MONITORING
17 days ago - at 05/14/2025 08:40PM
A fix has been applied, and campaign sending should now be restored. We are currently reviewing all domains to ensure none were missed.
IDENTIFIED
17 days ago - at 05/14/2025 07:26PM
Some brands may be unable to send campaigns due to missing DNS records. We are actively working to resolve this for all affected accounts.
You can manually verify records in the Omnisend app:
Store Settings → Sender Domains → "Verify Records".
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