Outage in Omnisend
GCP (Google cloud provider)
Resolved Major
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Outage Details
The issue has been identified and a fix is being implemented.
Components affected
Omnisend Automation Omnisend Push Notifications Omnisend App Omnisend WooCommerce Omnisend Segments Omnisend PrestaShop Omnisend Signup Forms Omnisend Reporting Omnisend Shopify Omnisend Email Omnisend API Omnisend BigCommerce Omnisend Campaigns Omnisend SMSLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/13/2025 03:28AM
Incident has been resolved. Our services are fully operational.
MONITORING
6 days ago - at 06/12/2025 09:16PM
Google Cloud provider has implemented mitigation for the issue in us-central1 and we are seeing signs of some recovery.
They expect the recovery to complete in less than an hour their side.
Omnisend team on duty is investigating the impact and trying to get our services up and running.
MONITORING
6 days ago - at 06/12/2025 08:33PM
Services are gradually coming back online, and the team is actively monitoring and verifying system components.
MONITORING
6 days ago - at 06/12/2025 07:59PM
Google Cloud Support has reported that the underlying dependency has been restored in all regions except us-central1. There is currently no estimated time of full service recovery.
MONITORING
6 days ago - at 06/12/2025 07:45PM
UI still doesn't work. Waiting for full recovery
IDENTIFIED
6 days ago - at 06/12/2025 07:43PM
UI still doesn't work. Waiting for full recovery
IDENTIFIED
6 days ago - at 06/12/2025 07:41PM
Google Cloud Tech IRT confirmed recovery in most regions; ETA for full recovery ~15 minutes.
IDENTIFIED
6 days ago - at 06/12/2025 07:28PM
The issue has been identified and a fix is being implemented.
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