Outage in Omnisend

Delay in creating contacts with possible impact on other product areas

Resolved Minor
August 29, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.
Components affected
Omnisend Shopify Omnisend Segments

Need to monitor Omnisend outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/29/2025 09:05AM

This incident has been resolved.

MONITORING 2 months ago - at 08/29/2025 06:19AM

The queue is decreasing; we are monitoring the situation.

IDENTIFIED 2 months ago - at 08/29/2025 03:23AM

The issue has been identified and the team is working on a fix.

INVESTIGATING 2 months ago - at 08/29/2025 03:22AM

There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.

Latest Omnisend outages

Support Communication Delays - 15 days ago
Degraded performance - 19 days ago
Degraded performance - 19 days ago
Don’t Receive Order Webhooks from Wix - 27 days ago
Segment contact counts displaying incorrectly - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook