Outage in Omnisend

Delay in creating contacts with possible impact on other product areas

Resolved Minor
August 29, 2025 - Started 16 days ago - Lasted about 6 hours
Official incident page

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Outage Details

There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.
Components affected
Omnisend Shopify Omnisend Segments
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 08/29/2025 09:05AM

This incident has been resolved.

MONITORING 16 days ago - at 08/29/2025 06:19AM

The queue is decreasing; we are monitoring the situation.

IDENTIFIED 16 days ago - at 08/29/2025 03:23AM

The issue has been identified and the team is working on a fix.

INVESTIGATING 16 days ago - at 08/29/2025 03:22AM

There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.

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