Outage in Omnisend

Delay in E-mail Sending

Resolved Minor

September 12, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this incident.

Components affected

Omnisend Shopify Omnisend Email Omnisend BigCommerce Omnisend Campaigns Omnisend Automation Omnisend WooCommerce Omnisend PrestaShop

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/12/2025 11:39AM

We’ve confirmed the issue has been resolved and services are back to normal.
Thank you for bearing with us.

INVESTIGATING 7 months ago - at 09/12/2025 10:59AM

This incident has been resolved.
All systems are now operating normally. Thank you for your patience.

INVESTIGATING 7 months ago - at 09/12/2025 10:41AM

A fix has been deployed and we are currently monitoring its effectiveness.
We’ll update you once we confirm the issue has been fully resolved.

INVESTIGATING 7 months ago - at 09/12/2025 10:29AM

We’re continuing to investigate the issue and will share more details as soon as they become available.
Thanks for your patience.

INVESTIGATING 7 months ago - at 09/12/2025 10:28AM

The delay is visible only for email Campaigns.

INVESTIGATING 7 months ago - at 09/12/2025 10:26AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/12/2025 10:21AM

We are currently investigating this incident.

Latest Omnisend outages

Problem with the Email Builder - 16 days ago

Degraded Performance in Sending Email Messages and functionality of Campaing and Automations tabs - 19 days ago

http://app.omnisend.com/ has degraded performance - about 1 month ago

Degraded Performance in Campaing Tracking - 2 months ago

Customer Message Delivery Delays - 3 months ago

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