Outage in Omnisend
Database maintenance caused registration and log in incident
Resolved MinorIncident Report
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 09/23/2025 10:08AM
This incident has been resolved.
MONITORING
29 days ago - at 09/23/2025 09:35AM
We implemented a fix and are currently monitoring the results.
There are none of the event delays except Order_Refunded. Order_refunded events still have 2h delay, and currently decreasing.
IDENTIFIED
29 days ago - at 09/23/2025 08:30AM
We are still working on an incident resolution, putting all effort to resolve it asap.
Events delay is still visible. Some of the events might have delay up to 2.9 hours.
IDENTIFIED
29 days ago - at 09/23/2025 07:30AM
Omnisend - Database maintenance caused register and log incident.
We are continuing to work on a fix for this incident.
INVESTIGATING
29 days ago - at 09/23/2025 06:55AM
The impact of the incident is the events from Shopify not being synced to Omnisend.
INVESTIGATING
29 days ago - at 09/23/2025 06:54AM
We are currently investigating this incident.
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