Outage in Omnisend
Database maintenance caused registration and log in incident
Resolved Minor
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Outage Details
We are currently investigating this incident.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/23/2025 10:08AM
This incident has been resolved.
MONITORING
5 days ago - at 09/23/2025 09:35AM
We implemented a fix and are currently monitoring the results.
There are none of the event delays except Order_Refunded. Order_refunded events still have 2h delay, and currently decreasing.
IDENTIFIED
6 days ago - at 09/23/2025 08:30AM
We are still working on an incident resolution, putting all effort to resolve it asap.
Events delay is still visible. Some of the events might have delay up to 2.9 hours.
IDENTIFIED
6 days ago - at 09/23/2025 07:30AM
Omnisend - Database maintenance caused register and log incident.
We are continuing to work on a fix for this incident.
INVESTIGATING
6 days ago - at 09/23/2025 06:55AM
The impact of the incident is the events from Shopify not being synced to Omnisend.
INVESTIGATING
6 days ago - at 09/23/2025 06:54AM
We are currently investigating this incident.
Latest Omnisend outages
Login page is down - 10 days ago
Delay in E-mail Sending - 16 days ago
Possible Delay in Email sending - 16 days ago
Delay in creating contacts with possible impact on other product areas - about 1 month ago
Possible delays on segments builds - about 1 month ago
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