Outage in Omnissa Access
Workspace ONE UEM: Performance issues / Germany (Partial Region)
Resolved MajorIncident Report
Summary AI Generated
Omnissa Workspace ONE UEM experienced availability issues in Germany due to database infrastructure problems, affecting SaaS environments in the partial region. The operations team identified and actively worked to resolve the database-related issue. The incident was resolved after 14 minutes with system performance being monitored for stability.
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.
Operations teams have identified the issue with database infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/28/2026 10:00AM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
INVESTIGATING
9 days ago - at 04/28/2026 09:49AM
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.
Operations teams have identified the issue with database infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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