Outage in Omnissa Access
Workspace ONE UEM: Performance issues / United States (Partial Region)
Resolved MajorIncident Report
Summary AI Generated
Omnissa Workspace ONE UEM experienced performance issues affecting SaaS environments in a partial region of the United States due to vendor infrastructure problems. Production SaaS environments were restored first, followed by UAT environments which remained affected for a longer period. The incident was fully resolved after 3.4 hours with operations teams continuing to monitor system performance.
Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.
Operations teams have identified the issue with vendor infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 06:29AM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
IDENTIFIED
4 days ago - at 05/08/2026 05:09AM
Omnissa Workspace ONE continues to work on recovering UAT environments.
Operations teams are actively working to resolve it.
IDENTIFIED
4 days ago - at 05/08/2026 04:01AM
Omnissa Workspace ONE has achieved recovery within Production SaaS environments. A subset of UAT environments remains affected, and we continue to work toward full recovery.
Operations teams are actively working to restore all services.
IDENTIFIED
4 days ago - at 05/08/2026 03:12AM
Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.
Operations teams have identified the issue with vendor infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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