Outage in Omnissa Access
Workspace ONE UEM: Availability issues / Germany (Full Region)
Resolved MajorIncident Report
Summary AI Generated
Omnissa Workspace ONE experienced a major availability outage affecting SaaS environments in the Germany region for approximately 2.2 hours. The issue was traced to control plane infrastructure, prompting escalation to development and SRE teams. The incident was fully resolved, with operations teams continuing to monitor performance and investigate the root cause.
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.
Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/11/2026 08:22AM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
IDENTIFIED
13 days ago - at 07/11/2026 08:04AM
Omnissa Workspace ONE continues to experience issues.
Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.
INVESTIGATING
13 days ago - at 07/11/2026 07:26AM
Omnissa Workspace ONE continues to experience issues.
Operations teams are actively working to resolve it.
INVESTIGATING
13 days ago - at 07/11/2026 06:46AM
Omnissa Workspace ONE continues to experience issues.
Operations teams have escalated the issue with the development / SRE resources to resolve the issue.
INVESTIGATING
13 days ago - at 07/11/2026 06:10AM
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.
Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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