Outage in Omnissa Access
Workspace ONE Intelligence: Service Degradation / Global (Full Region)
Resolved MajorIncident Report
Summary AI Generated
Workspace ONE Intelligence experienced a 6-hour global service degradation where data submissions were delayed in appearing in the UI, populating reports, and triggering Freestyle workflows. The issue affected all regions simultaneously. The underlying cause was addressed and the service was fully restored to normal operation.
Workspace ONE Intelligence has detected service degradation in all regions.
Affected customers may observe:
- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.
The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/16/2026 03:07AM
The Workspace ONE Intelligence team has resolved the incident:
- Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.
MONITORING
8 days ago - at 07/16/2026 01:11AM
The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.
INVESTIGATING
8 days ago - at 07/15/2026 09:20PM
We have detected service degradation in all regions.
INVESTIGATING
9 days ago - at 07/15/2026 09:04PM
Workspace ONE Intelligence has detected service degradation in all regions.
Affected customers may observe:
- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.
The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
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