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Outage in Omnissa Access

Workspace ONE UEM: Availability issues / India (Partial Region)

Resolved Major
September 08, 2026 - Started about 23 hours ago - Lasted 9 minutes
Official incident page

Incident Report

Summary AI Generated

**Omnissa Access – Workspace ONE Availability Issues (India, Partial Region)** On September 8, 2026, Omnissa Workspace ONE experienced a 9-minute availability disruption affecting SaaS environments in a partial India region. The issue was traced to database infrastructure problems. Operations teams resolved the incident and continued monitoring, with root cause investigation ongoing.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 09/08/2026 08:18AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

INVESTIGATING about 23 hours ago - at 09/08/2026 08:12AM

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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