Outage in One Church Software
Payment Processing Outage
Resolved MajorIncident Report
Attempts to submit payments for processing is currently resulting in a 5004:System Error: Unable to load merchant details error. We have been in contact with Usio and they are investigating. We'll provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/09/2025 03:43PM
Usio has resolved the issue, and payment processing should now be functioning normally again.
INVESTIGATING
4 months ago - at 12/09/2025 03:29PM
Attempts to submit payments for processing is currently resulting in a 5004:System Error: Unable to load merchant details error. We have been in contact with Usio and they are investigating. We'll provide updates as they become available.
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