Outage in One Church Software
Payment Processing Outage
Resolved MajorIncident Report
Attempts to submit payments for processing is currently resulting in a 5004:System Error: Unable to load merchant details error. We have been in contact with Usio and they are investigating. We'll provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 12/09/2025 03:43PM
Usio has resolved the issue, and payment processing should now be functioning normally again.
INVESTIGATING
3 months ago - at 12/09/2025 03:29PM
Attempts to submit payments for processing is currently resulting in a 5004:System Error: Unable to load merchant details error. We have been in contact with Usio and they are investigating. We'll provide updates as they become available.
Latest One Church Software outages
Incorrect blocks causing potential issues with public portal and embeds on version 6 - about 2 months ago
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Online Payment Processing Outage - 5 months ago
Payment Processing Outage - 11 months ago
Online Payment Processing Is Down - about 1 year ago
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