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Outage in One Church Software

Brother Printer Issue

Resolved Minor
August 05, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Brother label printing is currently not working in the iOS check-in app. We've submitted version 1.4.4 with a fix to Apple and are waiting on their approval. Until it's live, you can use the Android app or a different printer (Dymo, Zebra) if labels are needed.
Components affected
One Church Software Check-In System

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 08/06/2026 10:44PM

Version 1.4.4 of the iOS app is now available in the Apple App Store. This update resolves the Brother printer issues. Please update your app to get the fix. If you don't see it yet, it may take a little time to appear in your region; try again shortly.

IDENTIFIED about 20 hours ago - at 08/06/2026 10:23PM

The iOS app is still pending review by Apple. We've submitted an expedited review request in hopes of speeding things up and will post an update here as soon as we have news.

IDENTIFIED 2 days ago - at 08/05/2026 07:34PM

Brother label printing is currently not working in the iOS check-in app. We've submitted version 1.4.4 with a fix to Apple and are waiting on their approval. Until it's live, you can use the Android app or a different printer (Dymo, Zebra) if labels are needed.

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