Outage in One Church Software
Internet Outage Affecting Online Giving
Resolved MajorIncident Report
Usio, our merchant services provider, reports there is a major issue affecting many internet services including Microsoft Azure which is causing timeout issues with payment processing. They are monitoring the situation. We'll provide updates as we receive them.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/19/2024 03:26AM
Microsoft has corrected the issue with Azure and all of our services are back online.
IDENTIFIED
over 1 year ago - at 07/19/2024 01:41AM
Update from Microsoft: We’ve determined the underlying cause and are currently applying mitigation. We will start to see incremental recovery in next 90 minutes.
IDENTIFIED
over 1 year ago - at 07/19/2024 12:01AM
Update from Microsoft:
Impact Statement: Starting at 21:56 UTC on 18 Jul 2024, a subset of customers may experience issues with multiple Azure services in the Central US region including failures with service management operations and connectivity or availability of services.
Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause.
IDENTIFIED
over 1 year ago - at 07/18/2024 10:36PM
Usio, our merchant services provider, reports there is a major issue affecting many internet services including Microsoft Azure which is causing timeout issues with payment processing. They are monitoring the situation. We'll provide updates as we receive them.
Latest One Church Software outages
Incorrect blocks causing potential issues with public portal and embeds on version 6 - about 2 months ago
Payment Processing Outage - 3 months ago
AWS outage affecting emails - 4 months ago
Online Payment Processing Outage - 5 months ago
Payment Processing Outage - 11 months ago
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