Outage in One Church Software

Third Party Outage Affected Payment Processing Earlier This Morning (Resolved)

Resolved Minor

May 24, 2024 - Started almost 2 years ago - Lasted less than a minute
Official incident page

Incident Report

There was a major outage in a regional third party service provider earlier this morning that affected multiple companies including Usio, our merchant services provider. They report services have been restored and operating properly since 7:55 am ET (which is after recurring schedules were processed). Any recurring giving schedules that ran during this time resulted in a 400 - Bad Request error. The system will try running the failed schedules again tomorrow morning.

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/24/2024 01:29PM

There was a major outage in a regional third party service provider earlier this morning that affected multiple companies including Usio, our merchant services provider. They report services have been restored and operating properly since 7:55 am ET (which is after recurring schedules were processed).

Any recurring giving schedules that ran during this time resulted in a 400 - Bad Request error. The system will try running the failed schedules again tomorrow morning.

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