Outage in One Signal
Processing Delays in Journeys Service
Resolved MajorIncident Report
We're currently investigating significant delays in our Journeys processing service.
Components affected
One Signal Offline Job ProcessingNeed to monitor One Signal outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/20/2023 12:50PM
We processed our backlog and journey service is fully operational.
MONITORING
about 2 years ago - at 09/20/2023 09:22AM
A fix has been implemented, and we are working on processing the backlog of events. We are monitoring the situation and will update you when our systems catched up.
IDENTIFIED
about 2 years ago - at 09/20/2023 07:43AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 years ago - at 09/20/2023 07:43AM
The issue has identified and a fix is currently being implemented.
INVESTIGATING
about 2 years ago - at 09/20/2023 06:28AM
We're currently investigating significant delays in our Journeys processing service.
Latest One Signal outages
Elevated error rate when creating notifications via Journeys - about 7 hours ago
Partial outage for apps - 1 day ago
Slower than usual dashboard and API responses - 7 days ago
Issue with authentication and event index - 13 days ago
All SMS services are down - 15 days ago
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