Outage in One Signal

Elevated API Errors

Resolved Major
November 15, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are currently looking into the issue.
Components affected
One Signal Dashboard and API One Signal Analytics & Update Processing One Signal Delivery
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/15/2023 04:22PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/15/2023 04:07PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/15/2023 03:52PM

We are continuing to monitor the situation, application IDs starting with b will experience a degraded experience. We are recovering from the situation.

MONITORING almost 2 years ago - at 11/15/2023 03:44PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/15/2023 03:34PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/15/2023 03:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/15/2023 03:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/15/2023 03:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/15/2023 03:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/15/2023 02:52PM

We're experiencing an elevated level of API errors and are currently looking into the issue.

Latest One Signal outages

Dashboard down - 2 days ago
Delay in scheduled and retried messages - 8 days ago
Cohort syncing delay - 28 days ago
Journeys Delayed Processing - about 2 months ago
Failing API requests - about 2 months ago

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