Outage in One Signal

Issues Loading Journeys Index in Dashboard and API

Resolved Minor
November 11, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue loading journeys in the dashboard and API for certain apps, we are investigating now.
Components affected
One Signal Dashboard and API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/11/2024 03:37AM

A fix has been deployed and the affected customers dashboards are now loading correctly.

IDENTIFIED about 1 year ago - at 11/11/2024 02:41AM

The issue has been identified as affecting only apps with >500 journeys or very large journeys, and we are deploying a hotfix now to allow larger payload sizes.

INVESTIGATING about 1 year ago - at 11/11/2024 01:59AM

We are aware of an issue loading journeys in the dashboard and API for certain apps, we are investigating now.

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