Outage in One Signal

Unable to send out transactional emails regarding OneSignal

Resolved Minor
November 14, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're resolving an issue regarding transactional emails with Mailgun, our email provider. This impacts user activation and CSV export emails. There is no impact on customers using OneSignal to deliver emails.
Components affected
One Signal Dashboard and API

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/14/2024 03:54PM

This incident has been resolved.

MONITORING 12 months ago - at 11/14/2024 03:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 11/14/2024 02:38PM

We're resolving an issue regarding transactional emails with Mailgun, our email provider. This impacts user activation and CSV export emails.
There is no impact on customers using OneSignal to deliver emails.

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