Outage in One Signal

Active Journey Incident

Resolved Major
November 20, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

- New journeys can not be activated - Delayed processing for active journeys - We are currently investigating this issue
Components affected
One Signal Dashboard and API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 10:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/20/2024 08:54PM

A fix has been implemented and we are monitoring results. Delays are still expected until full resolution for -
- Activating new journeys
- Processing active journeys

IDENTIFIED about 1 month ago - at 11/20/2024 05:35PM

- New journeys can not be activated
- Delayed processing for active journeys
- The issue has been identified and a fix is being implemented

INVESTIGATING about 1 month ago - at 11/20/2024 05:35PM

- New journeys can not be activated
- Delayed processing for active journeys
- We are currently investigating this issue

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