Outage in One Signal

Delays in Journey processing

Resolved Minor
January 09, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing delays in activating Journeys and Journey processing. We've identified the problem and are working on an solution.
Components affected
One Signal Offline Job Processing
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/09/2025 08:06PM

Journeys delays has been resolved.

MONITORING 2 months ago - at 01/09/2025 05:15PM

We found a bottleneck and are processing through the lag of Journeys.

MONITORING 2 months ago - at 01/09/2025 04:48PM

We found a bottleneck and are processing through the lag of Journeys.

IDENTIFIED 2 months ago - at 01/09/2025 04:25PM

We are experiencing delays in activating Journeys and Journey processing. We've identified the problem and are working on an solution.

Latest One Signal outages

Delays in notification delivery - 2 days ago
Delivery pipline degraded - 26 days ago
Dashboard not loading and api calls failing - about 1 month ago
Journeys has processing lag exceeding 2 hours - about 2 months ago
Dashboard login failures and logouts - about 2 months ago

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