Outage in One Signal

Journeys has processing lag exceeding 2 hours

Resolved Minor
January 17, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified increased latency in journeys processing caused by increased load on our backend systems. A root cause has been identified, and we are taking measures to protect our systems against this in the future.
Components affected
One Signal Offline Job Processing

Need to monitor One Signal outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/17/2025 09:03PM

Journeys lag is now under 15 minutes and returning to usual operation levels.

IDENTIFIED 10 months ago - at 01/17/2025 07:24PM

We've identified increased latency in journeys processing caused by increased load on our backend systems. A root cause has been identified, and we are taking measures to protect our systems against this in the future.

Latest One Signal outages

Elevated error rate when creating notifications via Journeys - about 3 hours ago
Partial outage for apps - about 22 hours ago
Slower than usual dashboard and API responses - 7 days ago
Issue with authentication and event index - 13 days ago
All SMS services are down - 15 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook