Outage in One Signal
Journeys has processing lag exceeding 2 hours
Resolved MinorIncident Report
We've identified increased latency in journeys processing caused by increased load on our backend systems. A root cause has been identified, and we are taking measures to protect our systems against this in the future.
Components affected
One Signal Offline Job ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/17/2025 09:03PM
Journeys lag is now under 15 minutes and returning to usual operation levels.
IDENTIFIED
over 1 year ago - at 01/17/2025 07:24PM
We've identified increased latency in journeys processing caused by increased load on our backend systems. A root cause has been identified, and we are taking measures to protect our systems against this in the future.
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