Outage in One Signal

Delays in user/subscription update processing

Resolved Minor
April 25, 2025 - Started about 12 hours ago - Lasted about 1 hour

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Outage Details

We're experiencing a delay in processing user/subscription updates. This is only impacts a small subset of apps. Application IDs starting with the following: • 728 • 729 • 72a • 72b • 72c • 72d • 72e We found the problem and are currently monitoring the situation. We're processing the build-up in lag as quickly as possible.
Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 04/25/2025 03:47PM

We are still monitoring. We've almost processed the backlog. We will update once we are fully caught up.

MONITORING about 12 hours ago - at 04/25/2025 02:47PM

We're experiencing a delay in processing user/subscription updates. This is only impacts a small subset of apps. Application IDs starting with the following:

• 728

• 729

• 72a

• 72b

• 72c

• 72d

• 72e


We found the problem and are currently monitoring the situation. We're processing the build-up in lag as quickly as possible.

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