Outage in One Signal
Journeys unable to send notifications
Resolved Minor
August 15, 2025 - Started 8 months ago
- Lasted about 7 hours
Incident Report
• From 7:45 AM PT to 10:45 AM PT, there was an issue sending notifications from Journeys.
• Our engineering team has since resolved the issue and is currently monitoring the systems.
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Latest Updates ( sorted recent to last )
MONITORING
8 months ago - at 08/16/2025 12:03AM
• Our engineering team is now monitoring the updates we have performed.
IDENTIFIED
8 months ago - at 08/15/2025 10:36PM
• We have identified the root-cause and have submitted a fix to resolve the issue.
INVESTIGATING
8 months ago - at 08/15/2025 08:08PM
• Our engineering team is continuing to investigate the root cause. Notifications via Journeys continue to experience delays.
INVESTIGATING
8 months ago - at 08/15/2025 06:26PM
• We have made changes and investigating more issues related to notifications via journeys
MONITORING
8 months ago - at 08/15/2025 05:54PM
• From 7:45 AM PT to 10:45 AM PT, there was an issue sending notifications from Journeys.
• Our engineering team has since resolved the issue and is currently monitoring the systems.
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