Outage in One Signal

Journeys unable to send notifications

Resolved Minor
August 15, 2025 - Started about 2 months ago - Lasted about 7 hours

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Outage Details

• From 7:45 AM PT to 10:45 AM PT, there was an issue sending notifications from Journeys. • Our engineering team has since resolved the issue and is currently monitoring the systems.
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 08/16/2025 12:03AM

• Our engineering team is now monitoring the updates we have performed.

IDENTIFIED about 2 months ago - at 08/15/2025 10:36PM

• We have identified the root-cause and have submitted a fix to resolve the issue.

INVESTIGATING about 2 months ago - at 08/15/2025 08:08PM

• Our engineering team is continuing to investigate the root cause. Notifications via Journeys continue to experience delays.

INVESTIGATING about 2 months ago - at 08/15/2025 06:26PM

• We have made changes and investigating more issues related to notifications via journeys

MONITORING about 2 months ago - at 08/15/2025 05:54PM

• From 7:45 AM PT to 10:45 AM PT, there was an issue sending notifications from Journeys.

• Our engineering team has since resolved the issue and is currently monitoring the systems.

Latest One Signal outages

Dashboard down - 2 days ago
Delay in scheduled and retried messages - 8 days ago
Cohort syncing delay - 28 days ago
Journeys Delayed Processing - about 2 months ago
Failing API requests - about 2 months ago

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