Outage in One Signal

Degraded performance for subscription database

Resolved Minor

November 06, 2025 - Started 1 day ago - Lasted 26 minutes

Incident Report

All apps starting with 9 will have delays in delivering or updating subscriptions. We’re investigating the issue.

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Latest Updates ( sorted recent to last )

MONITORING 1 day ago - at 11/06/2025 11:30PM

A fix has been rolled out and the team is monitoring.

IDENTIFIED 1 day ago - at 11/06/2025 11:28PM

The team has identified the source of the problem and is working towards a resolution

INVESTIGATING 1 day ago - at 11/06/2025 11:19PM

All apps starting with 9 will have delays in delivering or updating subscriptions. We’re investigating the issue.

Latest One Signal outages

Notifications API is degraded - 2 days ago

Notification counts are lagging and notifications may appear stuck - 3 days ago

Notifications API is degraded - 3 days ago

Subscription database issue, only impacting apps starting with 9 - 3 days ago

Elevated error rate when creating notifications via Journeys - 4 days ago

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