Outage in One Signal
Journeys - Elevated error rates
Resolved Minor
February 12, 2026 - Started 4 days ago
- Lasted 30 minutes
Incident Report
What’s happening: We are seeing elevated error rates sending messages via Journeys.
Who’s affected: All customers with Journeys currently processing messages
Current Status: We are investigating the issue and will provide an update in 15 minutes.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 02/13/2026 12:07AM
We have identified the root cause and are working towards a resolution.
We will provide another update in 30 minutes.
INVESTIGATING
4 days ago - at 02/13/2026 12:01AM
What’s happening: We are seeing elevated error rates sending messages via Journeys.
Who’s affected: All customers with Journeys currently processing messages
Current Status: We are investigating the issue and will provide an update in 15 minutes.
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