Outage in One Signal
Users not progressing through journeys
Resolved Minor
July 01, 2026 - Started 27 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
A minor incident on OneSignal lasting approximately 40 minutes caused users to stop progressing through customer Journeys. The root cause was identified and a mitigation was applied, restoring normal Journey progression. A brief 5–10 minute lag may have been experienced by some customers following the fix.
We have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys
We will provide another update in 30 minutes.
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Latest Updates ( sorted recent to last )
MONITORING
27 days ago - at 07/01/2026 10:39PM
We have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag
IDENTIFIED
27 days ago - at 07/01/2026 10:11PM
We have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys
We will provide another update in 30 minutes.
Latest One Signal outages
Journeys - delayed processing - 12 days ago
Event streams - Delayed Delivery - 22 days ago
Analytics & Reporting - processing is delayed - about 1 month ago
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