Outage in One Signal
Journey / Event Streams/Outbound Data Integrations - delayed processing
Resolved Minor
July 20, 2026 - Started 8 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
**OneSignal – Journey & Webhook Processing Delays** OneSignal experienced delayed processing affecting Journeys and webhook/outbound data integrations, impacting all customers using these features. The incident lasted approximately 24.8 hours, during which the team investigated the root cause without a documented resolution update. All Journey workflows and Event Streams/Outbound Data Integration deliveries were delayed throughout this period.
What’s happening: Journeys and webhook integrations are experiencing delayed processing.
Who’s affected:
All customers using Journeys or Webhook integrations are impacted.
Current Status: We are investigating the issue and will provide an update in 20 minutes.
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Latest Updates ( sorted recent to last )
INVESTIGATING
8 days ago - at 07/20/2026 03:27PM
We are still investigating the issue. Journeys and Event Streams/ Outbound Data Integrations are delayed.
We will provide another update in 20 minutes.
INVESTIGATING
8 days ago - at 07/20/2026 03:16PM
We are still investigating the issue.
We will provide another update in 20 minutes
INVESTIGATING
8 days ago - at 07/20/2026 02:51PM
What’s happening: Journeys and webhook integrations are experiencing delayed processing.
Who’s affected:
All customers using Journeys or Webhook integrations are impacted.
Current Status: We are investigating the issue and will provide an update in 20 minutes.
Latest One Signal outages
Journeys - delayed processing - 12 days ago
Event streams - Delayed Delivery - 22 days ago
Users not progressing through journeys - 27 days ago
Analytics & Reporting - processing is delayed - about 1 month ago
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