Outage in One Pay
Major Outage
Resolved MajorIncident Report
We are currently experiencing an issue with the OnePay Crypto service. Customers are unable to place buy or sell orders, and new customers are unable to sign up. This disruption is due to an outage with a downstream partner.
Our team is actively working with the partner to resolve the issue and will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 01/22/2026 11:28AM
The OnePay Crypto service is now back up and running. You should be able to access your account and all features as usual. Thank you for your patience.
IDENTIFIED
10 days ago - at 01/22/2026 12:12AM
We are currently experiencing an issue with the OnePay Crypto service. Customers are unable to place buy or sell orders, and new customers are unable to sign up. This disruption is due to an outage with a downstream partner.
Our team is actively working with the partner to resolve the issue and will provide updates as more information becomes available.
Latest One Pay outages
OnePay services impacted by connectivity problems - 2 months ago
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We are experiencing login issues and intermittent slowness within the Application. - over 3 years ago
Issues With User Login - over 3 years ago
Degraded Mobile Check Deposit functionality - over 3 years ago
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