Is One Pay Down? Check current status
Check if One Pay is down, official outages, user-reported issues, and outages map.
Current One Pay status
One Pay is working normally
Updated from One Pay official status page
One Pay service health. Issues reported in the last 24 hours
Working Normally
Possible Incident
Confirmed Outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more One Pay status data.
One Pay recent outages and downtime history
IsDown has tracked 28 incidents since started monitoring One Pay status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Incident | Duration |
|---|---|---|
|
Aug 01, 2025
05:20 PM CEST
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
32 minutes |
|
Jun 04, 2024
06:40 PM CEST
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
about 13 hours |
|
May 07, 2024
01:30 AM CEST
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
33 minutes |
|
Mar 15, 2024
09:20 AM CET
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
about 3 hours |
|
Mar 15, 2024
07:20 AM CET
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
about 2 hours |
|
Mar 11, 2024
01:32 AM CET
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
43 minutes |
|
Dec 19, 2023
06:23 PM CET
|
Not Confirmed by One Pay
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Aug 01, 2022
11:51 PM CEST
|
Minor
We are currently experiencing an issue with our Web Application and will update with more informa...
|
2 minutes |
|
Jun 08, 2022
11:09 PM CEST
|
Minor
We are aware of the issue and working toward a resolution.
|
less than a minute |
|
Jun 08, 2022
05:52 PM CEST
|
Minor
We are currently experiencing an issue where some users may be unable to log in. We are actively ...
|
about 1 hour |
One Pay reported issues and comments
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Unable view balances or move funds. I just says "We couldn't load your data Pull down to refresh or restart the app to try again.".
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ACH transfer delay.
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Victoria - Can’t receive money into my account.
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Tiffany - Cannot transfer to othet bank or add miney. .
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Ben - Unable to access account since 6/9/25 it is now 10/9/25 customer service keep saying its a technical difficulty .
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Lynette - Won’t let me put my code in saying it’s wrong .
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Savion - It won’t let me add my debit card and there is nothing wrong with my card.
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Leona - Can’t transfer to my debit card from one pay currently.
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Tabitha - It hasn't updated my work time.
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Amy - I cannot log in to my One app. I cannot deposit money to my account..
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Joe - Says we're having issues and delays with updating hourly earnings. I'm concerned that it will affect my pay.
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robert - i have yet to receive my direct deposit.
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Brit - It has been almost two hours and still no paycheck.
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Megan - Having been paid i always get money at 11 and its 1158 and nothing can’t pay my bills because of this .
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Brit - Why didn’t I get paid yet?? My paycheck is usually in by 9:15am. Its already 9:48am. I need to pay bills...
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Ronald - App doesnt work. Nothing loads and it doesn't update .
ACH -
Nicole - Logging in via browser after entering login and password details takes you to a screen with 4 dots that says sign in with your password but offer no UI to do so. .
-
William - The app will not let me sign in .
ACH -
Kristopher - Well nothing is working with it I can't spend money in my account I initiated a instant transfer and paid for it 4 hours ago and still nothing. I am a new user and this is ridiculous. Customer rep said it's an issue they are having lately and they will get it fixed asap. But online it says no iss....
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David - I have 4i nstant transfers been pending for hours something’s wrong never had a issue until yesterday 1/8/25.
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Jose - I initiated 3 instant transfer to my linked bank debit card and all three have been pending for about 5 hours now even though it was supposed to be instant! I even paid the fee for the instant transfer and still have not received my instant transfer .
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Victor - When I try to login it’s says sorry try again later .
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Suzanne - When I try to log in, I get av message that says to try again in a few moments. This has been going on for over a day now. .
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David - Ive been unable to transfer funds through the mobile app all day ... I've attempted several times from 6 a.m. to 6 p.m..
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Anthony - it won't let me access my debit card .
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tara - not allowing me to transfer money from one to bank..
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NE - Showing I was paid but not reflecting in balance .
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Harley - Error fulfilling request when transferring money to bank.
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Austin - This is the second time that my payment has not gone through and I took money out from my next check and it’s not showing the added balance of my new paycheck and my Insta pay.
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Veronica - Wont let me transfer money and telling me to add a card when i already have one.
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Maria - Won’t let me put money on my cash app that I have available. Keeps saying bank declining..
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mary - been trying to sign up for 3 days but the page wont load. i messaged chat support who insisted i'd have to download the app to access the funds i had loaded in the store. the card only states an email/phone number is required. they state they give NO refunds at all, so beware of giving them money. .
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Kenneth - Everytime I try activating my card it says the page is down. It’s been happening over a week.
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candie - I can't active my card or make a pin number I have money on the card.
ACH -
David - I've been trying to transfer funds all day into my one account. App keeps saying error try again shortly.
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David - I'm try to transfer funds to my checking and it keeps notifying me of an error try again soon.
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Austin - The website on desktop will not load to activate a card..
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Jordan - My direct deposit hasn’t hit like it usually does normal time.. is anyone else having problems today .
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Ricky - It’s not updating my hours and now won’t open.
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Dannelle - Won't let me add money from my cash app card to bank and the card is linked .
-
perihan - im trying to activate a card but the page wont load .
-
Kyia - It keep declining my purchase and I got the money on there.
ACH -
Jo - Can’t transfer money from my savings to my debit. It’s been like 30 minutes .
-
Gabrielle - My direct deposit isn't in my account by the usual time it should be.
-
Ashiley - My card isn’t letting me take money off .
-
Yusuf - My ACH connections are not being supported.
ACH -
Jason - Cash app payments not showing up, or my direct deposit. And account is in the negative .
-
Kendra - My bank amount won’t update with my direct deposit .
ACH -
Michelle - Guess what??? Down again!!! Second day in a row, this is so completely unacceptable!!!!!!!.
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Lee - I already put my stuff off of it I can’t be held hostage without an explanation. .
-
Jesus - I haven’t received my direct deposit .
ACH -
Justin - It’s “working” now but I was suppose to be receive my paycheck yesterday evening and it still isn’t in my balance. Tsk tsk .
ACH -
Lee - Everyone change banks asap.
-
Shaun - It’s working now let’s find a new bank 😭.
ACH -
rue - everyone try using it again now! it should be working, thank god 😭😭 i hate that we all had to wait literally a day for this to fix .
-
Kareem - Thank god it finally works. .
ACH -
Oakley - Haven't been able to use card all day 😭😭.
ACH -
Lacie - Cannot use my account. Have the funds everything is being declined due to insufficient funds. This is ridiculous .
-
Josh - Can't use any of my funds at all for almost a whole 24 hours, with no update and no fix AND it's a weekday! Thousands of others are in the same boat as I am!.
ACH -
Lazarus - Been down all day. Some users say they’re able to transfer to chime debit card through the app. I tried Apple Pay debit card but It bounced. .
One Pay components or services current status
| Component | Status |
|---|---|
| Application | OK |
| Cards | OK |
| ACH | OK |
Payment processing service that supports mobile applications, card transactions, and Automated Clearing House (ACH) transfers for businesses.
Monitoring One Pay since July 2021
Tracking 3 One Pay services and regions
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Check their official status page.
1 incident in 2025
