Is Primer Down? Primer Status & Outages
Primer status updated a few minutes ago
Primer service health over the last 24 hours
This chart shows the number of user-reported issues for Primer service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Primer is down. The map shows recent Primer outages from around the world.
Primer Outage Map
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Primer Downtime Health — Last 90 Days
In the last 90 days, Primer had 10 incidents with a median duration of 2 hours 1 minute.
10
Incidents
0
Major Outages
10
Minor Incidents
2
hour
Median Resolution
Recent Primer outages detected by IsDown
Full incident reports for recent Primer outages, including timelines, affected components, and resolution details.
about 1 hour
Jan 29, 2026 at 11:51 AM
| Title | Started At | Duration |
|---|---|---|
|
We have been made aware by Worldline that they were experiencing timeout issues on Capture calls....
|
Mar 02, 2026 at 05:20 PM UTC
|
40 minutes |
|
We are currently experiencing issues with the RSS feed for the SDK Changelog updates. Users subsc...
|
Feb 26, 2026 at 03:53 PM UTC
|
about 4 hours |
|
Worldline has informed us that they are currently experiencing an issue and are actively working ...
|
Feb 25, 2026 at 04:06 PM UTC
|
about 3 hours |
|
We experienced 3rd party timeout issues with Adyen and Monext between 18:55 and 19:56 CET. Proces...
|
Feb 20, 2026 at 07:16 PM UTC
|
41 minutes |
|
We are experiencing issues with Primer Webhooks. We will provide further details as it becomes av...
|
Feb 20, 2026 at 04:12 AM UTC
|
about 3 hours |
|
We are experiencing issues with 3DS transactions for Commonwealth Bank of Australia issued cards....
|
Jan 29, 2026 at 11:51 AM UTC
|
about 1 hour |
|
We're currently investigating issues with a subset of payments using vaulted tokens.
|
Jan 18, 2026 at 08:20 PM UTC
|
1 day |
|
We are currently experiencing issues with Apple Pay transactions. We will provide further details...
|
Jan 06, 2026 at 03:15 PM UTC
|
about 1 hour |
|
We’re currently experiencing issues with stale data in the Observability Dashboard. We will provi...
|
Jan 02, 2026 at 07:24 AM UTC
|
29 minutes |
|
We’re currently experiencing issues with stale data in both the Reconciliation Dashboard and Reco...
|
Dec 16, 2025 at 04:44 AM UTC
|
1 day |
Primer Components Status
Check if any Primer component is down. View the current status of 10 services and regions.
| Component | Status |
|---|---|
| Primer 3DS | OK |
| Primer API's | OK |
| Primer Checkout | OK |
| Primer Dashboard | OK |
| Primer Documentation | OK |
| Primer Sandbox | OK |
| Primer Tokenization | OK |
| Primer Webhooks | OK |
| Primer Workflows | OK |
| Third-Party partners and providers | OK |
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About Primer Status and Outage Monitoring
IsDown has monitored Primer continuously since March 2025. Over that time, we've documented 67 outages and incidents, averaging 6.1 per month.
We monitor Primer's official status page across 10 components. IsDown interprets Primer statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Primer is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Primer status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Primer
IsDown checks Primer's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Primer is down, often before the vendor announces it.
When Primer status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Primer with IsDown
Track Primer incidents and downtimes by severity
IsDown checks Primer official status page for major/minor outages or downtimes. A major outage is when Primer experiences a critical issue that severely affects one or more services/regions. A minor incident is when Primer experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Primer outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Primer
Primer and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Primer outages and downtimes
IsDown collects all information from the outages published in Primer status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Only get alerted on the Primer outages that impact your business
IsDown monitors Primer and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Primer Downdetector vs IsDown
Looking for Primer outage alerts like Downdetector? IsDown monitors Primer's official status page for verified incident data, not just user reports. Know exactly when Primer is down, which components are affected, and when service health is restored. Here's why official Primer status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Primer status page monitoring. Know when Primer is down with real time incident details. | ||
| Monitor 6,020+ services including Primer in a single dashboard. | ||
| Instant Primer outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Primer official status plus user reports for early outage detection. | ||
| Maintenance feed for Primer | ||
| Granular alerts filtering by Primer components and regions. |
Monitor Primer Status with IsDown
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Frequently Asked Questions
Is Primer down today?
Primer isn't down. You can check Primer status and incident details on the top of the page. IsDown continuously monitors Primer official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Primer status?
Primer is currently operational. You can check Primer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Primer outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Primer down today or just slow?
Currently there's no report of Primer being slow. Check on the top of the page if there are any reported problems by other users.
How are Primer outages detected?
IsDown monitors the Primer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Primer having an outage right now?
Primer last outage was on March 02, 2026 with the title "Worldline Timeout Issues"
How often does Primer go down?
IsDown has tracked 67 Primer incidents since March 2025.
Is Primer down for everyone or just me?
Check the Primer status at the top of this page. IsDown combines official status page data with user reports to show whether Primer is down for everyone or if the issue is on your end.
What Primer components does IsDown monitor?
IsDown monitors 10 Primer components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Primer is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Primer and get alerts in real-time when Primer has outages.
Why use IsDown to monitor Primer instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Primer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Primer?
IsDown and DownDetector help users determine if Primer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Primer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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