Is Primer Down? Check current status

Check if Primer is down, official outages, user-reported issues, and outages map.

Current Primer status

Primer status updated

Primer is working normally

Primer status was last checked by IsDown on at , and appears to be operational. We've received 0 user reports in the past 24 hours.

Primer not working for you?

Primer service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Primer Outage Map

View Primer Reports Map

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Primer recent outages and downtime history

IsDown has tracked 57 incidents since started monitoring Primer status in March 2025. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Primer outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 06, 2025
04:55 PM EST
Minor
List Payment Call Latency
We are aware of impact on listing payments. Payment processing is unaffected. We will provide fur...
about 1 hour
Dec 05, 2025
04:07 AM EST
Minor
Riskified Increased Error Rate
We are investigating possible degradation to Riskified. We will provide further details as it bec...
34 minutes
Dec 05, 2025
04:02 AM EST
Minor
Dashboard SSO Login Access
We are experiencing issues with accessing Primer Dashboard via SSO on both production and sandbox...
38 minutes
Dec 04, 2025
04:10 AM EST
Minor
Observability Dashboards Data Loading Issues
We are experiencing issues with Observability Dashboards. We will provide further details as it b...
about 5 hours
Dec 02, 2025
03:43 AM EST
Minor
Primer Observability Dashboard is Not Loading Data
We are experiencing issues with Observability Dashboard. We will provide further details as it be...
about 5 hours
Nov 19, 2025
12:01 PM EST
Minor
Network Token Config Page Degradation
We’re currently investigating issues with the Network Token configuration page on our dashboard. ...
43 minutes
Nov 18, 2025
08:50 AM EST
Minor
Increase in 3DS timeouts from ACS.
We are investigating possible degradation to 3DS authentication due to external provider issue wh...
about 1 hour
Nov 18, 2025
07:11 AM EST
Minor
PayPal reporting impact to REST APIs, Braintree, Venmo
PayPal is reporting that they are experiencing a system issue that may be impacting REST APIs, Br...
about 1 hour
Nov 16, 2025
04:17 AM EST
Minor
Sandbox Dashboard Login Issues
We're experiencing issues with dashboard login in our Sandbox environment. We're investigating th...
about 7 hours
Nov 06, 2025
02:56 AM EST
Minor
Monitoring Potential Primer API Degradation
We are investigating possible degradation to our API. We will provide further details as it becom...
about 1 hour
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Be the first to know when Primer goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Primer status

See what users are saying about Primer issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Primer components or services current status

Component Status
Primer 3DS OK
Primer API's OK
Primer Checkout OK
Primer Dashboard OK
Primer Documentation OK
Primer Sandbox OK
Primer Tokenization OK
Primer Webhooks OK
Primer Workflows OK
Third-Party partners and providers OK

Payment integration platform offering tools like Primer Checkout, API, tokenization, and webhooks to streamline and secure online payment processes.

Monitoring Primer since March 2025

Tracking 10 Primer services and regions

Need help? Try here:
Support at website.
Check their status page.

57 incidents in 2025

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How to monitor the status of Primer and all your dependencies?

IsDown is a status page aggregator that monitors if Primer and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Primer, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Primer?

IsDown monitors Primer health in almost real-time

Every few minutes we go to the status page of Primer (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Primer's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Primer, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Primer and other services.

One status page to monitor all your external dependencies

What you get when monitoring Primer with IsDown

Track Primer incidents and downtimes by severity

IsDown checks Primer official status page for major/minor outages or downtimes. A major outage is when Primer experiences a critical issue that severely affects one or more services/regions. A minor incident is when Primer experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Primer outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Primer

Primer and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Primer outages and downtimes

IsDown collects all information from the outages published in Primer status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Primer outages that impact your business

IsDown monitors Primer and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Primer but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Primer and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Primer and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Primer or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Primer and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Primer or other services

Send outage information from Primer and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Primer and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Primer and other services to your tools

Share Primer status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Primer down?'

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Share Primer status in your status page

Primer Downdetector vs IsDown

Need similar to Downdetector Primer alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Primer outages, IsDown monitors Primer's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Primer status page monitoring with real-time incident details.
Monitor 4,600+ services including Primer in a single dashboard.
Instant Primer outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Primer official status and user-reported issues.
Maintenance feed for Primer
Granular alerts filtering by Primer components and regions.
Start Monitoring Primer with IsDown

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Frequently Asked Questions

Is Primer down today?

Primer isn't down. You can check Primer status and incident details on the top of the page. IsDown continuously monitors Primer official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Primer status?

Primer is currently operational. You can check Primer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Primer outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Primer down today or just slow?

Currently there's no report of Primer being slow. Check on the top of the page if there are any reported problems by other users.

How are Primer outages detected?

IsDown monitors the Primer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Primer having an outage right now?

Primer last outage was on December 06, 2025 with the title "List Payment Call Latency"

How to check if Primer is down?

Why use IsDown to monitor Primer instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Primer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Primer?

IsDown and DownDetector help users determine if Primer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Primer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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