Live Primer status. See if Primer is down, view recent outages, and get real-time alerts when problems start.
Primer is operational
IsDown pulls data from Primer's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 20 incidents since started monitoring Primer status in March 2025. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 16 hours
We are currently investigating an issue that caused increased latency across the Primer Dashboard and webhook services. As a result, webhook delivery to merchant systems was delayed, this now has started to recover. We will provide further update...
29 days ago · lasted about 1 hour
We're currently investigating an issue where the payments list is not appearing in the Sandbox environment. Our team is actively working to identify the cause and resolve it as quickly as possible. This does not affect the production environment...
about 1 month ago · lasted 23 minutes
PayPal is currently experiencing disruptions affecting their Online Checkout and Retail Checkout services. Their team is actively investigating the issue and working on a resolution and we are closely monitoring the situation. You can track real-...
We've tracked and collected 20 incidents since started monitoring Primer status
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IsDown aggregates official status pages and provides alerts when outages are detected
Primer isn't down. You can check Primer status and incident details on the top of the page. IsDown continuously monitors Primer official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Primer is currently operational. You can check Primer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Primer being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Primer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Primer last outage was on June 17, 2025 with the title "Dashboard access and webhook delivery latency"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Primer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Primer with maximum flexibility
IsDown monitors Primer for major outages. A major outage is when Primer experiences a critical issue that severely affects one or more services/regions. When Primer marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Primer status page for minor outages. A minor outage is when Primer experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Primer status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Primer and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Primer and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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