What is Primer current status?

Primer is currently operational. You can check Primer status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Primer status?

You can use IsDown service or go to Primer official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Primer is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Primer has issues. Primer official status page might also offer notification options such as email, SMS, or Slack.

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Is Primer Down? Check current status

Q: Is Primer down today?

Primer had 4 known outages in the last 24 hours. IsDown continuously monitors the Primer status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Primer outages, issues and problems' at the top of the page.

Check if Primer is down, official outages, user-reported issues, and outages map.

Current Primer status

Primer is working normally

Updated from Primer official status page a few minutes ago

Primer service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Primer status data.

View Primer Outage Reports Map

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Primer recent outages and downtime history

IsDown has tracked 40 incidents since started monitoring Primer status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 08:41 AM PDT	Minor Our company website primer.io is currently unavailable We are experiencing issues with the hosting service of our main webpage. Payment processing and a...	about 3 hours
Oct 20, 2025 01:28 AM PDT	Minor Elevated Webhook Latency We are experiencing an elevated latency on Primer Webhooks. Our teams are actively working on thi...	about 2 hours
Oct 20, 2025 01:16 AM PDT	Minor Issue Affecting Primer Online Resources We are experiencing issues with our hosting service which impacts our Status Page, Website and Pr...	about 10 hours
Oct 20, 2025 01:05 AM PDT	Minor Primer Access via SSO Unavailable We are experiencing issues with accessing Primer Dashboard via SSO on both production and sandbox...	about 2 hours
Oct 16, 2025 09:02 AM PDT	Minor PayPal Partial Outage We are currently investigating reports of a potential service disruption involving PayPal, who is...	about 6 hours
Oct 16, 2025 05:41 AM PDT	Minor Degradation in Payment Processing We are currently investigating an issue affecting payment processing, which may impact some custo...	about 5 hours
Oct 14, 2025 12:40 AM PDT	Minor Delays in Webhook Delivery We are currently investigating an issue causing delays in the delivery of webhooks. Some customer...	about 1 hour
Oct 05, 2025 03:24 AM PDT	Minor Delays in Webhook Delivery We are currently investigating an issue causing delays in the delivery of webhooks. Some customer...	about 2 hours
Oct 02, 2025 09:39 AM PDT	Minor 3DS Sandbox Issue We are currently aware of an issue with our 3DS provider that is affecting 3DS authentication in ...	about 5 hours
Sep 26, 2025 01:17 PM PDT	Minor Temporary Service Degradation We observed a service degradation for a period of 8 minutes between 19:17 UTC and 19:25 UTC. Serv...	33 minutes

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Primer reported issues and comments

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Primer components or services current status

Component	Status
Primer Dashboard	OK
Primer Checkout	OK
Primer Workflows	OK
Primer Tokenization	OK
Primer 3DS	OK
Primer API's	OK
Primer Documentation	OK
Primer Webhooks	OK
Primer Sandbox	OK
Third-Party partners and providers	OK

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Payment integration platform offering tools like Primer Checkout, API, tokenization, and webhooks to streamline and secure online payment processes.

Monitoring Primer since March 2025

Tracking 10 Primer services and regions

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40 incidents in 2025

Frequently Asked Questions

Is Primer down today?

Primer isn't down. You can check Primer status and incident details on the top of the page. IsDown continuously monitors Primer official status page every few minutes. In the last 24 hours, there were 4 outages reported.

What is the current Primer status?

Primer is currently operational. You can check Primer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Primer outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Primer down today or just slow?

Currently there's no report of Primer being slow. Check on the top of the page if there are any reported problems by other users.

How are Primer outages detected?

IsDown monitors the Primer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Primer having an outage right now?

Primer last outage was on October 20, 2025 with the title "Our company website primer.io is currently unavailable"

How to check if Primer is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Primer and get alerts in real-time when Primer has outages.

Why use IsDown to monitor Primer instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Primer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Primer?

IsDown and DownDetector help users determine if Primer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Primer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.