Primer status updated
Primer is working normally
This chart shows the number of user-reported issues for Primer service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Primer is down.
See where users report Primer is down. The map shows recent Primer outages from around the world.
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In the last 90 days, Primer had 9 incidents with a median duration of 1 hour 48 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Primer outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We have been made aware by PayPal that they are currently experiencing issues affecting the PayPa...
|
Jul 23, 2026 at 11:54 AM UTC
|
3 days |
|
We are experiencing issues with the Primer docs page. We will provide further details as it becom...
|
Jul 21, 2026 at 08:40 PM UTC
|
about 1 hour |
|
We are experiencing issues with Sandbox API's. We will provide further details as it becomes avai...
|
Jul 16, 2026 at 08:58 AM UTC
|
38 minutes |
|
We are experiencing issues with Primer Dashboard. We will provide further details as it becomes a...
|
Jul 16, 2026 at 08:49 AM UTC
|
about 2 hours |
|
We have been made aware by Cybersource that they are currently experiencing issues, and are worki...
|
Jul 16, 2026 at 12:35 AM UTC
|
about 6 hours |
|
We are experiencing issues with 3DS payments . We will provide further details as it becomes avai...
|
Jul 15, 2026 at 07:31 AM UTC
|
about 2 hours |
|
We have been made aware by one of our downstream infrastructure providers that they are currently...
|
Jul 10, 2026 at 05:05 PM UTC
|
about 3 hours |
|
We are experiencing issues with Primer Companion affecting date resolution for relative time rang...
|
Jun 29, 2026 at 10:43 AM UTC
|
about 6 hours |
|
We are experiencing issues with Primer's Dynamic Monitors. We will provide further details as it ...
|
Jun 11, 2026 at 05:24 AM UTC
|
about 2 hours |
|
We are experiencing issues with Observability Dashboard. We will provide further details as it be...
|
Apr 01, 2026 at 07:00 AM UTC
|
about 4 hours |
Check if any Primer component is down. View the current status of 10 services and regions.
| Component | Status |
|---|---|
| Primer 3DS | OK |
| Primer API's | OK |
| Primer Checkout | OK |
| Primer Dashboard | OK |
| Primer Documentation | OK |
| Primer Sandbox | OK |
| Primer Tokenization | OK |
| Primer Webhooks | OK |
| Primer Workflows | OK |
| Third-Party partners and providers | OK |
Teams that track Primer status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored Primer continuously since March 2025, tracking this Payment Processing for 1 year. Over that time, we've documented 81 outages and incidents, averaging 5.1 per month.
We monitor Primer's official status page across 10 components. IsDown interprets Primer statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Primer is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Primer status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Primer's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Primer is down, often before the vendor announces it.
When Primer status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Primer official status page for major/minor outages or downtimes. A major outage is when Primer experiences a critical issue that severely affects one or more services/regions. A minor incident is when Primer experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Primer outage, we send you an alert and update your dashboard and status page.
Primer and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Primer status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Primer and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 6,320+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public / private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Primer outage alerts like Downdetector? IsDown monitors Primer's official status page for verified incident data, not just user reports. Know exactly when Primer is down, which components are affected, and when service health is restored. Here's why official Primer status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Primer status page monitoring. Know when Primer is down with real time incident details. | ||
| Monitor 6,320+ services including Primer in a single dashboard. | ||
| Instant Primer outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Primer official status plus user reports for early outage detection. | ||
| Maintenance feed for Primer | ||
| Granular alerts filtering by Primer components and regions. |
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Primer isn't down. You can check Primer status and incident details on the top of the page. IsDown continuously monitors Primer official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Primer is currently operational. You can check Primer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Primer being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Primer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Primer last outage was on July 23, 2026 with the title "PayPal checkout errors on Safari v26.5.2"
IsDown has tracked 81 Primer incidents since March 2025.
Check the Primer status at the top of this page. IsDown combines official status page data with user reports to show whether Primer is down for everyone or if the issue is on your end.
IsDown monitors 10 Primer components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Primer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Primer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Primer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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