Is CardConnect Down? Check the current CardConnect status
CardConnect is operational
Updated
Monitoring CardConnect since March 2021. Learn more
Monitoring 35 CardConnect services and regions
8 incidents in 2025
CardConnect is operational
Updated
Monitoring CardConnect since March 2021. Learn more
Monitoring 35 CardConnect services and regions
8 incidents in 2025
IsDown pulls data from CardConnect's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Nicole
4 days agoNot able to connect or use customer credit cards to pay for product.
Melissa
about 1 month agoslow to load and keeps reloading
Mike
about 2 months agoMonitor is saying disconnected. Already tried resetting it.
Mike
4 months agoFirst Data RapidConnect I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant
T
5 months agoBluePay Gateway Unable to logon to Gateway or access support.
Taylor
7 months agoNot letting me transfer my money
Sue
7 months agoStopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings.
REBECCA
8 months agoWON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS
Chris
8 months agoInquire merchant failed Error 5000ms has been exceeded.
katelynn
8 months agodesk/3500 is down and not working outage reported for the terminal
Timothy
12 months agoMobile payment won’t connect to server. Desktop application won’t allow card info.
Khrystal
about 1 year agoUnable to have page load
IsDown has tracked 175 incidents since started monitoring CardConnect status in March 2021.
3 days ago · lasted about 5 hours
We are investigating a CardPointe Integrated Terminal service disruption which may be impacting your business. We are currently working to resolve this issue. More details
6 days ago · lasted about 18 hours
Users may experience extended load times and rendering issues while using CoPilot. We are currently investigating the issue. More details
20 days ago · lasted about 6 hours
We are investigating an issue with our phone support system which may be impacting your business. We are currently working to resolve this issue. If in need of immediate assistance please contact your account representative or create a ticket. More details
We've tracked and collected 175 incidents since started monitoring CardConnect status
Number of Incidents
5 issues
Last incident
4 days ago
Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor CardConnect with maximum flexibility
IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CardConnect and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CardConnect being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CardConnect last outage was on March 08, 2025 with the title "CardPointe Integrated Terminal Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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