Is CardConnect Down? Check the current CardConnect status

CardConnect is operational

Updated

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Active incident

BluePay Transaction Data Partially Unavailable

started 6 months ago

A connectivity issue between BluePay database servers caused transaction data from transactions processed 6/18/2024 4:16pm-4:26pm EDT to not be merged to all database servers. Affected transactions...

CardConnect issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about CardConnect problems

  • M

    Mike

    about 1 month ago

    First Data RapidConnect I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant

  • T

    T

    2 months ago

    BluePay Gateway Unable to logon to Gateway or access support.

  • T

    Taylor

    4 months ago

    Not letting me transfer my money

  • S

    Sue

    5 months ago

    Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings.

  • R

    REBECCA

    5 months ago

    WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS

  • C

    Chris

    5 months ago

    Inquire merchant failed Error 5000ms has been exceeded.

  • K

    katelynn

    6 months ago

    desk/3500 is down and not working outage reported for the terminal

  • T

    Timothy

    9 months ago

    Mobile payment won’t connect to server. Desktop application won’t allow card info.

  • K

    Khrystal

    11 months ago

    Unable to have page load

CardConnect outage history

IsDown has tracked 167 incidents since started monitoring CardConnect status in March 2021.

  • Nov 19 2024

    about 1 month ago · lasted about 24 hours

    Please be advised, some merchants may notice reporting delays and errors within CardPointe when attempting authorizations. Note: Please do not attempt to re-run transactions if you receive an error when processing. We are currently working to re... More details

  • Nov 12 2024

    about 1 month ago · lasted about 22 hours

    We are monitoring a CardPointe Integrated Terminal disruption which may be impacting your business. If you are experiencing connectivity issues with your terminal please power cycle your payment terminal. More details

  • Nov 08 2024

    about 2 months ago · lasted 7 days

    Merchants utilizing the CardPointe Retail Terminal may experience batches which have failed to properly close and fund on 11/06. If you suspect you are affected by this issue, please review your transactions in CardPointe Desktop Reporting. For ... More details

  • Mar 2021 ...
    IsDown started monitoring CardConnect status

    We've tracked and collected 167 incidents since started monitoring CardConnect status

Sign up and check all outage history

CardConnect outages in the last 30 days

Number of Incidents

0 issues

Last incident

37 days ago

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Stay informed about CardConnect status changes

IsDown offers an easy way to monitor CardConnect with maximum flexibility

Major Outages Notifications

IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CardConnect and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is CardConnect down today?

CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is CardConnect slow today?

Yes, CardConnect might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CardConnect outage?

CardConnect last outage was on November 19, 2024 with the title "INCIDENT: CardPointe Reporting Delays"

CardConnect not working for you? How do I know if CardConnect is down?
How can I check CardConnect status and outages?
Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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