CardConnect status updated
CardConnect is working normally
This chart shows the number of user-reported issues for CardConnect service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report CardConnect is down. The map shows recent CardConnect outages from around the world.
CardConnect Outage MapSee what users report when CardConnect is down and how CardConnect outages affect them.
molly - it says i cant log in to card connect due to problems on their end.
Chloe - Everytime I try to transfer money into my bank account it says “system isn’t cooperating try a little later”. But it only seems to be affecting me now that I am on a new phone..
In the last 90 days, CardConnect had 6 incidents with a median duration of 4 hours 58 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check CardConnect status history below. IsDown detects when CardConnect is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating a service disruption which may be impacting your ability to login to CardPoi...
|
Jan 22, 2026 at 08:32 PM UTC
|
about 18 hours |
|
We are currently investigating an issue that is preventing the BluePay Gateway's recurring billin...
|
Jan 15, 2026 at 02:44 PM UTC
|
about 6 hours |
|
We've identified an issue with Fiserv ACH on-boarding. Some merchants may experience a delay in a...
|
Nov 25, 2025 at 06:36 PM UTC
|
13 days |
|
We are investigating a CardPointe Unattended service disruption which may be impacting your
busin...
|
Nov 19, 2025 at 02:19 PM UTC
|
about 4 hours |
|
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your ...
|
Nov 17, 2025 at 08:01 PM UTC
|
about 2 hours |
|
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your ...
|
Nov 14, 2025 at 07:22 PM UTC
|
about 3 hours |
|
Please be advised, we have identified an external issue that is affecting access to the PCI porta...
|
Oct 20, 2025 at 03:29 PM UTC
|
about 22 hours |
|
We are investigating a Cardpointe.com disruption which may be impacting your
business. We are cur...
|
Oct 19, 2025 at 04:53 PM UTC
|
about 22 hours |
|
We are investigating a CardPointe Gateway service disruption (PPS-62 timeouts) which may be impac...
|
Oct 09, 2025 at 01:48 PM UTC
|
1 day |
|
We are investigating a Viking Cloud PCI Compliance SSO Issue which may be impacting your
business...
|
Oct 01, 2025 at 01:31 PM UTC
|
about 9 hours |
Check upcoming CardConnect maintenance windows. 2 scheduled maintenances may affect CardConnect status.
Scheduled for January 30, 2026 at 11:00 AM UTC · until 02:00 PM UTC
On Friday, January 30, 2026, from 6:00 to 9:00 AM ET, we will performing maintenance on the Secure Exchange PROD environment. If you encounter any issues, please follow your standard support escalation procedure.
Scheduled for February 03, 2026 at 02:00 PM UTC · until 04:00 PM UTC
We will be undergoing scheduled maintenance during this time.
Check if any CardConnect component is down. View the current status of 13 services and regions.
IsDown has monitored CardConnect continuously since March 2021, tracking this Payment Processing for 5 years. Over that time, we've documented 206 outages and incidents, averaging 3.6 per month.
We monitor CardConnect's official status page across 35 components organized into 13 groups. IsDown interprets CardConnect statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if CardConnect is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track CardConnect status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks CardConnect's status page every few minutes, across all 35 components. We combine official status data with user reports to detect when CardConnect is down, often before the vendor announces it.
When CardConnect status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks CardConnect official status page for major/minor outages or downtimes. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. A minor incident is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CardConnect outage, we send you an alert and update your dashboard and status page.
CardConnect and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in CardConnect status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for CardConnect outage alerts like Downdetector? IsDown monitors CardConnect's official status page for verified incident data, not just user reports. Know exactly when CardConnect is down, which components are affected, and when service health is restored. Here's why official CardConnect status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official CardConnect status page monitoring. Know when CardConnect is down with real time incident details. | ||
| Monitor 5,450+ services including CardConnect in a single dashboard. | ||
| Instant CardConnect outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: CardConnect official status plus user reports for early outage detection. | ||
| Maintenance feed for CardConnect | ||
| Granular alerts filtering by CardConnect components and regions. |
14-day free trial • No credit card required
CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CardConnect being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CardConnect last outage was on January 22, 2026 with the title "CardPointe, CoPilot and Bluepay Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CardConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CardConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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