Is CardConnect Down? Check current status

Check if CardConnect is down, official outages, user-reported issues, and outages map.

Current CardConnect status

CardConnect is working normally

Updated from CardConnect official status page

CardConnect not working for you?

CardConnect service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
CardConnect Outage Map

View CardConnect Reports Map

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  • Track outages in real-time
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  • Create private or public status pages

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CardConnect recent outages and downtime history

IsDown has tracked 200 incidents since started monitoring CardConnect status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CardConnect outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
11:29 AM EDT
Minor
External System Disruption
Please be advised, we have identified an external issue that is affecting access to the PCI porta...
about 22 hours
Oct 19, 2025
12:53 PM EDT
Minor
Cardpointe.com Service Disruption
We are investigating a Cardpointe.com disruption which may be impacting your business. We are cur...
about 22 hours
Oct 09, 2025
09:48 AM EDT
Minor
CardPointe Gateway Service Disruption - PPS-62 Timeouts
We are investigating a CardPointe Gateway service disruption (PPS-62 timeouts) which may be impac...
1 day
Oct 01, 2025
09:31 AM EDT
Minor
Viking Cloud PCI Compliance SSO Issue
We are investigating a Viking Cloud PCI Compliance SSO Issue which may be impacting your business...
about 9 hours
Sep 30, 2025
12:08 PM EDT
Minor
iFrame Tokenizer Service Disruption
We are investigating an IFrame Tokenizer disruption which may be impacting your business. We are ...
1 day
Sep 19, 2025
01:20 PM EDT
Minor
ProfitStars ACH Disruption
We are investigating a ProfitStars ACH disruption which may be impacting your business. We are cu...
about 1 hour
Sep 16, 2025
03:13 PM EDT
Minor
BluePay Serivce Disruption
We are investigating a BluePay Service disruption which may be impacting your business. Users may...
about 3 hours
Sep 04, 2025
10:00 PM EDT
Minor
Cardpointe Integrated Terminal Service Disruption
We are investigating a Cardpointe Integrated Terminal Service disruption which may be impacting y...
about 10 hours
Jul 26, 2025
03:08 PM EDT
Minor
Cardpointe Integrated Terminal Service Disruption
We are investigating a Cardpointe Integrated Terminal Service disruption which may be impacting y...
2 days
Jul 23, 2025
10:56 AM EDT
Minor
CardPointe Integrated Terminal Service Disruption
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your ...
about 3 hours
Sign up to check more outage history

Be the first to know when CardConnect goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about CardConnect status

See what users are saying about CardConnect issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Mark - site won't load. api is down.

    ProfitStars

  • Gabriel - It will not let me log in even with my password and email being correct.

  • Sara - Been giving the same system cooperation error for two days. I can't transfer over any of the money I've earned this week, can't purchase anything from the card, and rent is due..

  • Jun - Not letting me transfer money to my main bank acc. Keeps flagging with an "Our system is not cooperating" message..

  • Matthew - It’s saying page isn’t operating I can’t use my card I had to walk home because I couldn’t use my uber money in 104 degree weather wearing my 4 layer all black uniform for 6 miles because I couldn’t use it . .

  • Kayleb - It’s been saying there system is not operating for hours now .

  • Emma - I can’t transfer money and it tells me the system is not cooperating and that the issue is temporary to try again later. .

  • Jordan - page doesn't load - just get error "the site can't be reached".

  • Kiyah - Cant do a transfer to my bank account .

  • Bertha - ITS NOT LOADING AT ALL, where are my tips??.

  • LKC - Transactions for 4.24.2025 no showing up.

  • Michael - Every time I attempt to make a transfer from my card to my bank account, the app says they are unable to process my payment despite all my information being correct .

  • Konrad - Upon logging in I'm being told there is no account associated with me. .

  • Elijah - They are having trouble accessing my account info on their end..

  • Malik - App isn't loading after I login and says no accounts avaliable.

  • Nicole - Not able to connect or use customer credit cards to pay for product. .

  • Melissa - slow to load and keeps reloading.

  • Mike - Monitor is saying disconnected. Already tried resetting it..

  • Mike - I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant .

    First Data RapidConnect

  • T - Unable to logon to Gateway or access support. .

    BluePay Gateway

  • Taylor - Not letting me transfer my money .

  • Sue - Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings..

  • REBECCA - WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS.

  • Chris - Inquire merchant failed Error 5000ms has been exceeded..

  • katelynn - desk/3500 is down and not working outage reported for the terminal .

  • Timothy - Mobile payment won’t connect to server. Desktop application won’t allow card info. .

  • Khrystal - Unable to have page load.

Users who monitor CardConnect status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with CardConnect. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

GitHub

GitHub

OK
Cloudflare

Cloudflare

MINOR
AWS

AWS

OK
Jira Software

Jira Software

OK
Slack

Slack

OK
Zapier

Zapier

OK
QuickBooks

QuickBooks

OK
LastPass

LastPass

OK
Chargebee

Chargebee

OK
Zoom

Zoom

OK
Fastly

Fastly

MINOR
Toast

Toast

OK
Clover

Clover

OK
NCR

NCR

OK
Oracle Cloud

Oracle Cloud

OK
View all services Start Monitoring Your Dependencies

Payment processing service that supports multiple platforms including First Data, Chase Paymentech, TSYS, Elavon, and Credorax, with secure data exchange capabilities.

Monitoring CardConnect since March 2021

Tracking 35 CardConnect services and regions

Need help? Try here:
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Support at website.
Check their status page.

33 incidents in 2025

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4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

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How to monitor the status of CardConnect and all your dependencies?

IsDown is a status page aggregator that monitors if CardConnect and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when CardConnect, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors CardConnect?

IsDown monitors CardConnect health in almost real-time

Every few minutes we go to the status page of CardConnect (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of CardConnect's 35 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in CardConnect, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CardConnect and other services.

One status page to monitor all your external dependencies

What you get when monitoring CardConnect with IsDown

Track CardConnect incidents and downtimes by severity

IsDown checks CardConnect official status page for major/minor outages or downtimes. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. A minor incident is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CardConnect outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with CardConnect

CardConnect and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of CardConnect outages and downtimes

IsDown collects all information from the outages published in CardConnect status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming CardConnect maintenance events

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the CardConnect outages that impact your business

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor CardConnect but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor CardConnect and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor CardConnect and all your external dependencies in real-time

Get notified imediatelly when there's an issue with CardConnect or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CardConnect and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with CardConnect or other services

Send outage information from CardConnect and other services to your tools

IsDown integrates with 20+ tools. Connect the status of CardConnect and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from CardConnect and other services to your tools

Share CardConnect status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is CardConnect down?'

Start Monitoring for Free
Share CardConnect status in your status page

CardConnect Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect CardConnect outages, IsDown monitors CardConnect's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official CardConnect status page monitoring with real-time incident details.
Monitor 4,522+ services including CardConnect in a single dashboard.
Instant CardConnect outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of CardConnect official status and user-reported issues.
Maintenance feed for CardConnect
Granular alerts filtering by CardConnect components and regions.
Start Monitoring CardConnect with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is CardConnect down today?

CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CardConnect down today or just slow?

Currently there's no report of CardConnect being slow. Check on the top of the page if there are any reported problems by other users.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CardConnect having an outage right now?

CardConnect last outage was on October 20, 2025 with the title "External System Disruption"

How to check if CardConnect is down?

Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CardConnect?

IsDown and DownDetector help users determine if CardConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CardConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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