Is CardConnect Down? Check current status

Check if CardConnect is down, official outages, user-reported issues, and outages map.

Current CardConnect status

CardConnect is working normally

Updated from CardConnect official status page

Having problems with CardConnect?

CardConnect service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CardConnect status data.

CardConnect Outage Map

View CardConnect Outage Reports Map

Track CardConnect on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
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CardConnect recent outages and downtime history

IsDown has tracked 198 incidents since started monitoring CardConnect status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 09, 2025
09:48 AM EDT
Minor
CardPointe Gateway Service Disruption - PPS-62 Timeouts
We are investigating a CardPointe Gateway service disruption (PPS-62 timeouts) which may be impac...
1 day
Oct 01, 2025
09:31 AM EDT
Minor
Viking Cloud PCI Compliance SSO Issue
We are investigating a Viking Cloud PCI Compliance SSO Issue which may be impacting your business...
about 9 hours
Sep 30, 2025
12:08 PM EDT
Minor
iFrame Tokenizer Service Disruption
We are investigating an IFrame Tokenizer disruption which may be impacting your business. We are ...
1 day
Sep 19, 2025
01:20 PM EDT
Minor
ProfitStars ACH Disruption
We are investigating a ProfitStars ACH disruption which may be impacting your business. We are cu...
about 1 hour
Sep 16, 2025
03:13 PM EDT
Minor
BluePay Serivce Disruption
We are investigating a BluePay Service disruption which may be impacting your business. Users may...
about 3 hours
Sep 04, 2025
10:00 PM EDT
Minor
Cardpointe Integrated Terminal Service Disruption
We are investigating a Cardpointe Integrated Terminal Service disruption which may be impacting y...
about 10 hours
Jul 26, 2025
03:08 PM EDT
Minor
Cardpointe Integrated Terminal Service Disruption
We are investigating a Cardpointe Integrated Terminal Service disruption which may be impacting y...
2 days
Jul 23, 2025
10:56 AM EDT
Minor
CardPointe Integrated Terminal Service Disruption
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your ...
about 3 hours
Jul 18, 2025
07:32 PM EDT
Minor
CardPointe Integrated Terminal Service Disruption
We are investigating a CardPointe Integrated Terminal service disruption which may be impacting y...
about 2 hours
Jul 15, 2025
06:17 PM EDT
Minor
BluePay Gateway Issue
We have identified the cause of the incident affecting the BluePay Gateway and Fiserv ACH we are...
about 16 hours
Sign up to check more outage history

Looking to track CardConnect outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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CardConnect reported issues and comments

  • Mark - site won't load. api is down.

    ProfitStars

  • Gabriel - It will not let me log in even with my password and email being correct.

  • Sara - Been giving the same system cooperation error for two days. I can't transfer over any of the money I've earned this week, can't purchase anything from the card, and rent is due..

  • Jun - Not letting me transfer money to my main bank acc. Keeps flagging with an "Our system is not cooperating" message..

  • Matthew - It’s saying page isn’t operating I can’t use my card I had to walk home because I couldn’t use my uber money in 104 degree weather wearing my 4 layer all black uniform for 6 miles because I couldn’t use it . .

  • Kayleb - It’s been saying there system is not operating for hours now .

  • Emma - I can’t transfer money and it tells me the system is not cooperating and that the issue is temporary to try again later. .

  • Jordan - page doesn't load - just get error "the site can't be reached".

  • Kiyah - Cant do a transfer to my bank account .

  • Bertha - ITS NOT LOADING AT ALL, where are my tips??.

  • LKC - Transactions for 4.24.2025 no showing up.

  • Michael - Every time I attempt to make a transfer from my card to my bank account, the app says they are unable to process my payment despite all my information being correct .

  • Konrad - Upon logging in I'm being told there is no account associated with me. .

  • Elijah - They are having trouble accessing my account info on their end..

  • Malik - App isn't loading after I login and says no accounts avaliable.

  • Nicole - Not able to connect or use customer credit cards to pay for product. .

  • Melissa - slow to load and keeps reloading.

  • Mike - Monitor is saying disconnected. Already tried resetting it..

  • Mike - I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant .

    First Data RapidConnect

  • T - Unable to logon to Gateway or access support. .

    BluePay Gateway

  • Taylor - Not letting me transfer my money .

  • Sue - Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings..

  • REBECCA - WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS.

  • Chris - Inquire merchant failed Error 5000ms has been exceeded..

  • katelynn - desk/3500 is down and not working outage reported for the terminal .

  • Timothy - Mobile payment won’t connect to server. Desktop application won’t allow card info. .

  • Khrystal - Unable to have page load.

CardConnect scheduled maintenances

IsDown aggregates scheduled maintenances for CardConnect. Currently, there are 2 more maintenances scheduled.

  • Oct 18 2025
    Network Maintenance | CardPointe and CoPilot Applications

    Scheduled for October 18, 2025 at 05:30 AM EDT · until 07:00 AM EDT

    On Saturday, October 18th, from 5:30 AM to 7:00 AM EDT, we will be performing network maintenance for the following services: - CardPointe Web Application - CardPointe Mobile Application - CoPilot During this time, customers may experience in...

  • Oct 19 2025
    Network Infrastructure Maintenance | Production

    Scheduled for October 19, 2025 at 06:00 AM EDT · until 08:00 AM EDT

    On Sunday, October 19th, 2025, from 6:00 AM until 8:00 AM EDT, we will be performing network infrastructure maintenance in the production environment. During this time, customers may experience intermittent service disruptions. If you encounte...

CardConnect related services and alternatives

Services commonly monitored together with CardConnect and alternatives

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Zapier

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QuickBooks

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Zoom

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Fastly

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Toast

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Clover

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NCR

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Oracle Cloud

Oracle Cloud

OK
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Payment processing service that supports multiple platforms including First Data, Chase Paymentech, TSYS, Elavon, and Credorax, with secure data exchange capabilities.

Monitoring CardConnect since March 2021

Tracking 35 CardConnect services and regions

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31 incidents in 2025

Frequently Asked Questions

Is CardConnect down today?

CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CardConnect down today or just slow?

Currently there's no report of CardConnect being slow. Check on the top of the page if there are any reported problems by other users.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CardConnect having an outage right now?

CardConnect last outage was on October 09, 2025 with the title "CardPointe Gateway Service Disruption - PPS-62 Timeouts"

How to check if CardConnect is down?

Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CardConnect?

IsDown and DownDetector help users determine if CardConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CardConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about CardConnect status changes?

IsDown offers an easy way to monitor CardConnect with maximum flexibility

Major Outages Notifications

IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

CardConnect and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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