Is CardConnect Down? Current Status & Real-time Updates

Check if CardConnect is down, recent outages, user-reported issues, and outages map.

CardConnect status - Is it down right now?

CardConnect is undergoing maintenance

Hosted iFrame Tokenizer Maintenance | Production

started about 1 hour ago

Scheduled maintenance is currently in progress. We will provide updates as necessary.

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CardConnect not working today?

CardConnect outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent CardConnect Outages and Downtime History

IsDown has tracked 192 incidents since started monitoring CardConnect status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jul 26 2025

    We are investigating a Cardpointe Integrated Terminal Service disruption which may be impacting your business. We are currently working to resolve this issue. Terminals should reconnect automatically, however, if this does not occur, please power ...

  • Jul 23 2025

    25 days ago · lasted about 3 hours

    We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.

  • Jul 18 2025

    30 days ago · lasted about 2 hours

    We are investigating a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.

  • Mar 2021 ...
    IsDown started monitoring CardConnect status

    We've tracked and collected 192 incidents since started monitoring CardConnect status

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CardConnect problems reported by users

  • K

    Kayleb

    It’s been saying there system is not operating for hours now

  • E

    Emma

    I can’t transfer money and it tells me the system is not cooperating and that the issue is temporary to try again later.

  • J

    Jordan

    page doesn't load - just get error "the site can't be reached"

  • K

    Kiyah

    Cant do a transfer to my bank account

  • B

    Bertha

    ITS NOT LOADING AT ALL, where are my tips??

  • L

    LKC

    Transactions for 4.24.2025 no showing up

  • M

    Michael

    Every time I attempt to make a transfer from my card to my bank account, the app says they are unable to process my payment despite all my information being correct

  • K

    Konrad

    Upon logging in I'm being told there is no account associated with me.

  • E

    Elijah

    They are having trouble accessing my account info on their end.

  • M

    Malik

    App isn't loading after I login and says no accounts avaliable

  • N

    Nicole

    Not able to connect or use customer credit cards to pay for product.

  • M

    Melissa

    slow to load and keeps reloading

  • M

    Mike

    Monitor is saying disconnected. Already tried resetting it.

  • M

    Mike

    First Data RapidConnect

    I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant

  • T

    T

    BluePay Gateway

    Unable to logon to Gateway or access support.

  • T

    Taylor

    Not letting me transfer my money

  • S

    Sue

    Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings.

  • R

    REBECCA

    WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS

  • C

    Chris

    Inquire merchant failed Error 5000ms has been exceeded.

  • K

    katelynn

    desk/3500 is down and not working outage reported for the terminal

  • T

    Timothy

    Mobile payment won’t connect to server. Desktop application won’t allow card info.

  • K

    Khrystal

    Unable to have page load

CardConnect scheduled maintenances

IsDown aggregates scheduled maintenances for CardConnect. Currently, there are 2 more maintenances scheduled.

  • Aug 17 2025
    Hosted iFrame Tokenizer Maintenance | Production

    Scheduled for August 17, 2025 at 08:00 AM EDT · until 12:00 PM EDT

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Aug 18 2025
    BluePay Gateway Maintenance

    Scheduled for August 18, 2025 at 11:00 PM EDT · until 12:00 AM EDT

    On Monday, August 18th 2025, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions. The maintenance will include: Font updates in the Web Interface. Account se...

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Frequently Asked Questions

Is CardConnect down today?

CardConnect is down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect seems to be having problems. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is CardConnect down today or just slow?

Yes, CardConnect might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CardConnect having an outage right now?

CardConnect last outage was on July 26, 2025 with the title "Cardpointe Integrated Terminal Service Disruption"

CardConnect down for everyone or just me?

How to check if CardConnect is down?

Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about CardConnect status changes?

IsDown offers an easy way to monitor CardConnect with maximum flexibility

Major Outages Notifications

IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CardConnect and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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