This page shows the live CardConnect CardPointe Desktop status so you can confirm in seconds if CardConnect CardPointe Desktop is down.
CardConnect CardPointe Desktop is operational
IsDown pulls data from the official status page every few minutes and collects user-reported CardConnect CardPointe Desktop issues.
Refresh the page to see the latest updates.
This chart displays the number of user-reported CardConnect CardPointe Desktop problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
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IsDown has tracked 28 incidents for CardConnect CardPointe Desktop since started monitoring CardConnect downtimes in March 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
24 days ago · lasted about 5 hours
Please be advised, some merchants may experience issues when exporting data from the CardPointe Desktop application. We are currently reviewing the issue and will provide additional updates as soon as available.
about 1 month ago · lasted about 2 hours
We are investigating an MFA Service disruption which may be impacting your ability to login to CardPointe and CoPilot. We are currently working to resolve this issue.
about 1 month ago · lasted about 11 hours
We are investigating an issue with Cardpointe and Copilot which may be impacting your business. We are currently working to resolve this issue.
4 months ago · lasted about 2 hours
Users may experience extended load times and rendering issues while using CoPilot/Cardpointe. We are currently investigating the issue.
6 months ago · lasted about 24 hours
Please be advised, some merchants may notice reporting delays and errors within CardPointe when attempting authorizations. Note: Please do not attempt to re-run transactions if you receive an error when processing. We are currently working to re...
We've tracked and collected 28 incidents for CardConnect CardPointe Desktop since started monitoring CardConnect status
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Number of Incidents
1 issues
Last incident
24 days ago
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IsDown monitors CardPointe Desktop for major outages. A major outage is when CardPointe Desktop experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CardConnect status page for minor outages. A minor outage is when CardPointe Desktop experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CardConnect and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
CardConnect CardPointe Desktop isn't down. You can check CardConnect CardPointe Desktop status and incident details on the top of the page. IsDown continuously monitors CardConnect CardPointe Desktop official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CardConnect CardPointe Desktop is currently operational. You can check CardConnect CardPointe Desktop status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CardConnect CardPointe Desktop being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CardConnect CardPointe Desktop official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CardConnect CardPointe Desktop last outage was on April 16, 2025 with the title "CardPointe Reporting - Data Export Issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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