Outage in CardConnect
Core Commerce Hosted Payment Page (HPP) Service Degradation
Resolved MinorIncident Report
Summary AI Generated
CardConnect's CardPointe Hosted Payment Page (HPP) experienced a service degradation lasting approximately 4 hours on September 16, 2026. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved within the same day.
We are aware of an issue impacting Hosted Payment Pages. We are actively working to address the issue.
Components affected
CardConnect CardPointe Hosted Payment Page (HPP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/17/2026 01:20AM
This incident has been resolved.
MONITORING
2 days ago - at 09/16/2026 09:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 09/16/2026 09:21PM
We are aware of an issue impacting Hosted Payment Pages. We are actively working to address the issue.
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