Outage in CardConnect
CardPointeFunding Delay (9/27/26 Batches)
Resolved MinorIncident Report
Summary AI Generated
A funding delay affected some merchants processing on the CardPointe Gateway for batches settled on 9/27/26, impacting First Data North and First Data South components. Affected merchants experienced an approximate 24-hour delay in fund deposits, though transaction processing remained fully operational throughout the incident. The issue lasted roughly 4 hours before being resolved on 9/28/26.
Please be advised, some merchants processing on the CardPointe Gateway may experience a
funding delay for batches settled on [9/27/26]. Impacted merchants can expect to see funds
deposited after a 24-hour delay. Please note, this issue has no impact on the ability to
process transactions.
Components affected
CardConnect CardPointe Gateway CardConnect First Data North CardConnect First Data SouthTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 09/28/2026 09:28PM
This incident has been resolved.
IDENTIFIED
about 10 hours ago - at 09/28/2026 05:25PM
Please be advised, some merchants processing on the CardPointe Gateway may experience a
funding delay for batches settled on [9/27/26]. Impacted merchants can expect to see funds
deposited after a 24-hour delay. Please note, this issue has no impact on the ability to
process transactions.
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