Outage in CardConnect
INCIDENT: Vantiv Authorization Timeouts
Resolved MinorIncident Report
Summary AI Generated
The CardPointe Gateway experienced transaction authorization timeouts with Vantiv, lasting approximately 1.7 hours. The issue affected Vantiv payment processing through the CardPointe Gateway. The incident was resolved with no further action required.
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Vantiv.
We are currently investigating the the issue. We will provide updates as they become available.
Components affected
CardConnect VantivTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/07/2026 08:58PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 10/07/2026 07:18PM
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Vantiv.
We are currently investigating the the issue. We will provide updates as they become available.
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