CardConnect experienced a 2.8-hour disruption affecting CardPointe Integrated Terminal (Bolt) connectivity. A fix was implemented and monitored before the incident was fully resolved, with terminals able to reconnect automatically or via a power cycle if needed.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
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