Check if CardConnect CoPilot is down, official outages, user-reported issues, and outages map.
CardConnect CoPilot is undergoing maintenance
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CardConnect status data.
IsDown has tracked 20 incidents for CardConnect CoPilot since started monitoring CardConnect status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 01, 2025
03:31 PM CEST
|
Minor
We are investigating a Viking Cloud PCI Compliance SSO Issue which may be impacting your
business...
|
about 9 hours |
Apr 08, 2025
03:53 AM CEST
|
Minor
We are investigating an MFA Service disruption which may be impacting your ability to login to Ca...
|
about 2 hours |
Apr 01, 2025
03:29 AM CEST
|
Minor
We are investigating an issue with Cardpointe and Copilot which may be impacting your
business. W...
|
about 11 hours |
Mar 05, 2025
09:03 PM CET
|
Minor
Users may experience extended load times and rendering issues while using CoPilot. We are current...
|
about 18 hours |
Jan 15, 2025
05:42 PM CET
|
Minor
Users may experience extended load times and rendering issues while using CoPilot/Cardpointe. We ...
|
about 2 hours |
Mar 16, 2024
12:54 PM CET
|
Minor
We are investigating a disruption to CardPointe/Copilot/Ingestate environments which may be impac...
|
about 1 hour |
Feb 01, 2024
05:30 PM CET
|
Minor
Please be advised, we are currently investigating an issue within the CoPilot Application. As a ...
|
about 6 hours |
Nov 22, 2023
07:05 PM CET
|
Minor
Hello, we are receiving reports of users seeing error messages in the applications when attemptin...
|
about 1 hour |
Jul 25, 2023
04:59 PM CEST
|
Minor
Users may experience extended load times and rendering issues while using CoPilot and CardPointe....
|
about 2 hours |
Jun 17, 2023
05:47 PM CEST
|
Major
We are currently experiencing intermittent issues while loading CoPilot and CardPointe Applicatio...
|
36 minutes |
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Monitoring CardConnect since March 2021
CoPilot is part of CardConnect. Check the CardConnect's status.
5 incidents in 2025
CardConnect CoPilot is down. You can check CardConnect CoPilot status and incident details on the top of the page. IsDown continuously monitors CardConnect CoPilot official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CardConnect CoPilot seems to be having problems. You can check CardConnect CoPilot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, CardConnect CoPilot might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the CardConnect CoPilot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CardConnect CoPilot last outage was on October 01, 2025 with the title "Viking Cloud PCI Compliance SSO Issue"
IsDown and DownDetector help users determine if CardConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CardConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor CardConnect with maximum flexibility
IsDown monitors CoPilot for major outages. A major outage is when CoPilot experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CardConnect status page for minor outages. A minor outage is when CoPilot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CardConnect and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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