Outage in CardConnect

Copilot/Cardpointe Service Disruption

Resolved Minor
April 01, 2025 - Started 18 days ago - Lasted about 11 hours
Official incident page

Need to monitor CardConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with Cardpointe and Copilot which may be impacting your business. We are currently working to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/01/2025 12:50PM

This incident has been resolved.

MONITORING 18 days ago - at 04/01/2025 01:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 04/01/2025 01:29AM

We are investigating an issue with Cardpointe and Copilot which may be impacting your
business. We are currently working to resolve this issue.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook