Outage in CardConnect
CardPointe, CoPilot and Bluepay Service Disruption
Minor
January 22, 2026 - Started about 13 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a service disruption which may be impacting your ability to login to CardPointe, CoPilot and Bluepay . Verification emails may be delayed or undelivered. We are currently working to resolve this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 01/22/2026 08:39PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 13 hours ago - at 01/22/2026 08:32PM
We are investigating a service disruption which may be impacting your ability to login to CardPointe, CoPilot and Bluepay . Verification emails may be delayed or undelivered. We are currently working to resolve this issue.
Latest CardConnect outages
BluePay Gateway Recurring Billing Issue - 8 days ago
Fiserv ACH Boarding Issue - about 2 months ago
Cardpointe Unattended Service Disruption - 2 months ago
CardPointe Integrated Terminal Service Disruption - 2 months ago
CardPointe Integrated Terminal Service Disruption - 2 months ago
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