Outage in CardConnect
External System Disruption
Resolved MinorIncident Report
Please be advised, we have identified an external issue that is affecting access to the PCI portal within Cardpointe.com. We are monitoring the status of this incident, and will provide an update once the issue is resolved.
Need to monitor CardConnect outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/21/2025 01:16PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 10/20/2025 04:36PM
Please be advised, we have identified an external issue that is affecting Multi-Factor Authentication code delivery for CoPilot and Cardpointe.com, as well as access to the PCI portal within Cardpointe.com. We are monitoring the status of this incident, and will provide an update once the issue is resolved.
IDENTIFIED
about 1 month ago - at 10/20/2025 03:29PM
Please be advised, we have identified an external issue that is affecting access to the PCI portal within Cardpointe.com. We are monitoring the status of this incident, and will provide an update once the issue is resolved.
Latest CardConnect outages
Fiserv ACH Boarding Issue - 3 days ago
Cardpointe Unattended Service Disruption - 9 days ago
CardPointe Integrated Terminal Service Disruption - 11 days ago
CardPointe Integrated Terminal Service Disruption - 14 days ago
Cardpointe.com Service Disruption - about 1 month ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
