Check if PayRange is down, recent outages, user-reported issues, and outages map.
PayRange is working normally
Report your issue to help others see what's happening with PayRange.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more PayRange status data.
IsDown has tracked 21 incidents since started monitoring PayRange status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Jan 26, 2025
02:10 PM EST
|
Major | Outage | about 1 hour |
|
Apr 08, 2024
03:56 PM EDT
|
Major | System Outage | about 1 hour |
|
Apr 08, 2024
03:48 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Apr 07, 2024
04:02 PM EDT
|
Major | System outage | about 2 hours |
|
Apr 07, 2024
03:51 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 2 hours |
|
Feb 10, 2023
11:51 AM EST
|
Never Acknowledged | Possible Outage Indicated by User Reports | 34 minutes |
|
Feb 09, 2023
11:12 PM EST
|
Minor | Android App unable to reach server | about 2 hours |
|
Feb 09, 2023
10:40 PM EST
|
Never Acknowledged | Possible Outage Indicated by User Reports | 26 minutes |
|
Feb 09, 2023
09:40 PM EST
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
May 02, 2022
10:14 PM EDT
|
Minor | Outage | 23 minutes |
The PayRange keeps saying unavailable Machines
Not recieving weekly reports
All machines will not connect to server
Can’t add funds to acccount
Pay range app is not acknowledging any machines near me
App says server down, cant find machines via Bluetooth or qr code
Nothing loading on app on wifi or data. Cannot add funds to do laundry.
I am not able to use it while I’m in the wash room
I cannot log into my account. Sedlau@hotmail.com
From their site: Monitoring - A fix has been implemented and we are monitoring the results. Jan 26, 2025 - 11:44 PST
Server not responding, issues logging in, issues paying, issues connecting to machine
I need to do my laundry and cannot get into the app.
Not working. Can’t do laundry. Help
App cannot log in, machine is completely operable but there's no manual override so my wet clothes are just sitting in the dryer
I used the app roughly 45 minutes ago to start a washing machine in my apartment complex, when the wash was supposed to be done we opened the app to start the dryer and now the app won't open saying the servers are not reachable at this time
I can’t use the app and need it ASAP
The app I'm using is used to do laundry in my building.
It says the server is down
It just shows major outage. My cloth are wet from the washer and I can’t dry it now.
Server error, app will not allow for log-in
App won't load, "service unreachable at this time".
App will not open, stays on payrange icon loading screen
Says ‘server is down’, I need to dry my clothes!
Constantly saying server is out
"Server unreachable at this time. Please try again". Ridiculous.
App not connecting. Shutting off laundry mid cycle
It’s not working! I just put the detergent and laundry in the machine!
App doesn't load, is unable to connect despite good wifi connection
Working all great like 20 minutes ago and now I can’t dry my clothes
Not connecting with 2 loads of wet clothes and no quarters.
Can't log in or access the app
No machines are getting connected despite scanning code. This is terrible!
Will not let me log in, is saying there is a major crash
App worked fine barely 20 minutes ago for washer, come down to move laundry and getting ready to start dryer and now the app is dead. 🤷♂️
Server unreachable error on login
App is not working cant even dry clothes
It says “outage, investigating”
I just paid $20 and my money wasn’t put on my account and now I have something in the washer but I can’t dry
Getting a "Server unreachable" message when trying to use the app.
Not connecting to server
App not working. Error message
Cannot login "error cannot process your request
App down, can't contact machines
unable to connect to the server, farthest I got was the "system status" blank screen with a refresh button on it that does nothing. I am fully connected to the internet
All laundry units nonfunctional at apartment complex
Why do I even have to use this app just to do laundry? This is ridiculous! I'm calling my landlord and demanding they put coin slots in the machines again!
Can't log on to use machine
Account not loading, server unreachable
Man this app sucks, have a bunch of wet clothes I can't dry now.
App is not working or showing that I have an account.
Server unreachable, can't dry clothes or add money to account
I cannot connect to servers
It can't connect to the server
I can’t login and I can’t turn the dryer on
Receive “Sign in Error. Server unreachable at this time. Please try again” popup upon opening app.
Server unreachable - App is completely down
Very slow loading, won’t authorize
Servers down Have clothes in laundry can’t use now…
This terrible app is broken again. Of course. We can’t just use quarters, no, we need to give a tech bro money.
Can’t add funds to account: spinner never ends
| Component | Status |
|---|---|
| API Servers | OK |
| Management Portal | OK |
| Mobile Apps | OK |
| AWS ec2-us-west-1 | OK |
| Stripe API | OK |
| AWS ec2-us-west-2 | OK |
| AWS elb-us-west-1 | OK |
| Twilio SMS | OK |
| Twilio REST API | OK |
Quickly access the status of PayRange and 4,522+ services
Mobile payment service that utilizes cloud infrastructure and APIs to process transactions and manage operations via a management portal and mobile apps.
Monitoring PayRange since March 2021
Tracking 9 PayRange services and regions
1 incident in 2025
Number of Incidents
0 issues
Last incident
255 days ago
PayRange isn't down. You can check PayRange status and incident details on the top of the page. IsDown continuously monitors PayRange official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PayRange is currently operational. You can check PayRange status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PayRange being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PayRange official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PayRange last outage was on January 26, 2025 with the title "Outage"
IsDown and DownDetector help users determine if PayRange is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PayRange's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
