PayRange Status - Is PayRange Down?

PayRange is operational

Updated a few minutes ago

PayRange not working for you?

Current PayRange official ongoing incidents

No incidents reported in PayRange's status page

IsDown pulls data from PayRange's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

PayRange issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about PayRange problems

  • J

    Jt

    App says server down, cant find machines via Bluetooth or qr code

  • D

    Doglas

    Nothing loading on app on wifi or data. Cannot add funds to do laundry.

  • S

    Sammy

    I am not able to use it while I’m in the wash room

  • S

    Simone

    I cannot log into my account. Sedlau@hotmail.com

  • C

    Chris

    From their site: Monitoring - A fix has been implemented and we are monitoring the results. Jan 26, 2025 - 11:44 PST

  • A

    Agustin

    Server not responding, issues logging in, issues paying, issues connecting to machine

  • A

    Andrew

    I need to do my laundry and cannot get into the app.

  • A

    Andrew

    Not working. Can’t do laundry. Help

  • K

    Katie

    App cannot log in, machine is completely operable but there's no manual override so my wet clothes are just sitting in the dryer

  • C

    Chris

    I used the app roughly 45 minutes ago to start a washing machine in my apartment complex, when the wash was supposed to be done we opened the app to start the dryer and now the app won't open saying the servers are not reachable at this time

  • S

    Sara

    I can’t use the app and need it ASAP

  • S

    Shalese

    The app I'm using is used to do laundry in my building.

  • E

    Erin

    It says the server is down

  • J

    Jane

    It just shows major outage. My cloth are wet from the washer and I can’t dry it now.

  • A

    Abe

    Server error, app will not allow for log-in

  • B

    Brandon

    App won't load, "service unreachable at this time".

  • D

    Doug

    App will not open, stays on payrange icon loading screen

  • J

    Jenna

    Says ‘server is down’, I need to dry my clothes!

  • S

    Sheleaka

    Constantly saying server is out

  • T

    Tony

    "Server unreachable at this time. Please try again". Ridiculous.

  • D

    David

    App not connecting. Shutting off laundry mid cycle

  • L

    Liza

    It’s not working! I just put the detergent and laundry in the machine!

  • T

    Tom

    App doesn't load, is unable to connect despite good wifi connection

  • N

    Naldo

    Working all great like 20 minutes ago and now I can’t dry my clothes

  • B

    Bob

    Not connecting with 2 loads of wet clothes and no quarters.

  • D

    DT

    Can't log in or access the app

  • N

    Nikhita

    No machines are getting connected despite scanning code. This is terrible!

  • M

    Mallory

    Will not let me log in, is saying there is a major crash

  • G

    Gabe

    App worked fine barely 20 minutes ago for washer, come down to move laundry and getting ready to start dryer and now the app is dead. 🤷‍♂️

  • A

    ANdrea

    Server unreachable error on login

  • T

    T

    App is not working cant even dry clothes

  • M

    Madeline

    Mobile Apps

    It says “outage, investigating”

  • M

    Makhia

    I just paid $20 and my money wasn’t put on my account and now I have something in the washer but I can’t dry

  • G

    Grace

    Getting a "Server unreachable" message when trying to use the app.

  • M

    May

    Not connecting to server

  • T

    Taylor

    App not working. Error message

  • L

    Logan

    Cannot login "error cannot process your request

  • J

    Jenny

    App down, can't contact machines

  • Z

    zooby

    unable to connect to the server, farthest I got was the "system status" blank screen with a refresh button on it that does nothing. I am fully connected to the internet

  • P

    Paige

    All laundry units nonfunctional at apartment complex

  • L

    Lexi

    Why do I even have to use this app just to do laundry? This is ridiculous! I'm calling my landlord and demanding they put coin slots in the machines again!

  • P

    Person

    Can't log on to use machine

  • B

    Ben

    Account not loading, server unreachable

  • B

    Bradley

    Man this app sucks, have a bunch of wet clothes I can't dry now.

  • T

    Travis

    App is not working or showing that I have an account.

  • K

    Kiersten

    Server unreachable, can't dry clothes or add money to account

  • M

    Mason

    I cannot connect to servers

  • T

    Tim

    It can't connect to the server

  • K

    Kandace

    I can’t login and I can’t turn the dryer on

  • R

    Reece

    Receive “Sign in Error. Server unreachable at this time. Please try again” popup upon opening app.

  • M

    Mason

    Server unreachable - App is completely down

  • A

    Antonia

    Very slow loading, won’t authorize

  • K

    kyle

    Servers down Have clothes in laundry can’t use now…

  • A

    Alexis

    This terrible app is broken again. Of course. We can’t just use quarters, no, we need to give a tech bro money.

  • E

    EdW

    Can’t add funds to account: spinner never ends

  • J

    Jeff

    When I slide to pay it keeps refreshing and says I have a credit of 25 cents

  • E

    Elda

    Payrange said service is not available

  • A

    Aleksandr

    The app when i try to open and login will not work says "this server is unreachable" error

  • D

    Donna

    Loading app and server is down

  • T

    Tim

    Can’t add funds to account: spinner never ends

PayRange outage history

IsDown has tracked 21 incidents since started monitoring PayRange status in March 2021.

  • Jan 26 2025

    3 months ago · lasted about 1 hour

    We are currently investigating the issue. More details

  • Apr 08 2024

    about 1 year ago · lasted about 1 hour

    We are currently investigating this issue. More details

  • Apr 07 2024

    about 1 year ago · lasted about 2 hours

    We are currently investigating an outage. More details

  • Mar 2021 ...
    IsDown started monitoring PayRange status

    We've tracked and collected 21 incidents since started monitoring PayRange status

Having problems with PayRange? What can you do?

  1. First, stay calm.

    • We know it's stressful when PayRange is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did PayRange already acknowledge the issue? And published a status update? (You can find it in the top of the page or in PayRange status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If PayRange is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Monitoring 9 PayRange services and regions

1 incident in 2025

PayRange outages in the last 30 days

Number of Incidents

0 issues

Last incident

92 days ago

Frequently Asked Questions

Is PayRange down today?

PayRange isn't down. You can check PayRange status and incident details on the top of the page. IsDown continuously monitors PayRange official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PayRange status?

PayRange is currently operational. You can check PayRange status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PayRange outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PayRange slow today?

Currently there's no report of PayRange being slow. Check on the top of the page if there are any reported problems by other users.

How are PayRange outages detected?

IsDown monitors the PayRange official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last PayRange outage?

PayRange last outage was on January 26, 2025 with the title "Outage"

PayRange not working for you? How do I know if PayRange is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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