Outage in One.com
Issues with webmail
Resolved MinorIncident Report
We are currently experiencing issues with webmail causing errors, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:00 CEST
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/04/2023 10:30AM
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
IDENTIFIED
over 2 years ago - at 05/04/2023 08:45AM
A fix for this is currently being tested. It should be ready for release soon.
IDENTIFIED
over 2 years ago - at 05/04/2023 07:25AM
The underlying issue has been identfied, and a fix is being worked on.
INVESTIGATING
over 2 years ago - at 05/04/2023 06:52AM
Our Engineering team is still working on resolving the webmail issue as soon as possible.
We identified that the issue is about selecting multiple mails and moving mails, affecting some customers.
We will update once a resolution is found.
INVESTIGATING
over 2 years ago - at 05/03/2023 01:46PM
We are currently experiencing issues with webmail causing errors, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:00 CEST
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