Outage in One.com

Issues with webmail

Resolved Minor

September 02, 2026 - Started 1 day ago - Lasted 31 minutes
Official incident page

Incident Report

Summary AI Generated

One.com's webmail service experienced an outage on September 2, 2026, lasting approximately 31 minutes. Users were unable to access webmail during this period, though no data loss occurred. The engineering team investigated and fully restored access, confirming all systems were back to normal by 11:44 AM CET.

We are currently experiencing issues with our webmail. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 24 hours ago - at 09/02/2026 09:44AM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

INVESTIGATING 1 day ago - at 09/02/2026 09:17AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 09/02/2026 09:15AM

We are currently experiencing issues with our webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Latest One.com outages

Issues with image loading in Website Builder - about 23 hours ago

Webmail issues - 2 days ago

Issues with webmail - 2 days ago

Issues with calendar in webmail - 3 days ago

Issues with webmail - 3 days ago

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