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Outage in One.com

Issues with Website builder

Resolved Minor
September 23, 2026 - Started 11 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

One.com's Website Builder was inaccessible for approximately one hour on September 23, 2026. The engineering team investigated and resolved the issue, with access fully restored by 13:17 CEST and no data loss reported.

We are currently experiencing issues with our website builder. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/23/2026 11:17AM

Website builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email.

MONITORING 11 days ago - at 09/23/2026 10:36AM

We are now starting to see improvements and most customers should by now have already regained access to Website Builder.

Services are expected to be back up and fully running within the hour (by 13:30 CEST). Next update no later than that.

INVESTIGATING 11 days ago - at 09/23/2026 10:19AM

We are currently experiencing issues with our website builder.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Latest One.com outages

Email issue - about 1 month ago
Issues with webmail - about 1 month ago

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