Outage in One.com

Exchange account creation not working for new customers

Resolved Minor
July 15, 2024 - Started about 1 year ago - Lasted 23 days
Official incident page

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Outage Details

It is currently not possible to create an Exchange account in our control panel for new customers. Customers who already have an Exchange account can still make new accounts. We are working on fixing this. We will provide updates here when we have some.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/07/2024 08:21AM

Exchange access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED about 1 year ago - at 07/15/2024 12:33PM

It is currently not possible to create an Exchange account in our control panel for new customers. Customers who already have an Exchange account can still make new accounts.
We are working on fixing this. We will provide updates here when we have some.

Latest One.com outages

Access to one.com & webmail - about 2 months ago
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Issues with Webmail login - 3 months ago

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