Outage in One.com

Internal server error on websites

Resolved Minor

May 02, 2025 - Started 12 months ago - Lasted 22 minutes
Official incident page

Incident Report

We are currently investigating an issue with internal server errors being shown on websites. Will keep you posted about the progress. Next update no later than 15:30 UTC +2.

Components affected

One.com Website hosting

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/02/2025 01:13PM

Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

MONITORING 12 months ago - at 05/02/2025 01:08PM

We are now starting to see improvements and most customers should already have regained access to websites.

Next update no later than 16:00 UTC +2.

INVESTIGATING 12 months ago - at 05/02/2025 12:54PM

We are currently investigating an issue with internal server errors being shown on websites.

Will keep you posted about the progress. Next update no later than 15:30 UTC +2.

Latest One.com outages

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Exchange account creation not working - about 1 month ago

Control Panel Website Analytics not accessible - about 1 month ago

Website Builder performance issues - about 2 months ago

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