Outage in One.com
Issues with File manager access and WSB images
Resolved MinorIncident Report
Summary AI Generated
One.com experienced a 3.1-hour outage affecting File Manager access and WSB images/files for some customers. The incident impacted web apps, preventing users from accessing file management functionality and website builder images. The engineering team resolved the issue and fully restored File Manager access, with all systems verified as working normally.
We are currently experiencing issues with the File Manager access affecting some customers.
As a result, the following services might not be available:
File manager
WSB images/files
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:30 CET
Components affected
One.com Web appsNeed to monitor One.com outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/23/2026 12:14PM
File manager access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
MONITORING
3 days ago - at 03/23/2026 11:50AM
We are now starting to see improvements, and some customers have already regained access to the File Manager and WSB images.
Next update no later than 13:30 CET
IDENTIFIED
3 days ago - at 03/23/2026 09:30AM
Our Engineering team is still working on resolving the File Manager access and WSB images issue as soon as possible.
Next update no later than 11:30 CET
INVESTIGATING
3 days ago - at 03/23/2026 09:08AM
We are currently experiencing issues with the File Manager access affecting some customers.
As a result, the following services might not be available:
File manager
WSB images/files
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:30 CET
Latest One.com outages
Exchange account creation not working - 10 days ago
Control Panel Website Analytics not accessible - 17 days ago
Website Builder performance issues - 24 days ago
Issues with webmail - about 1 month ago
Issues with webmail - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
